卡里奇豪斯凱藝飯店(Quality Inn Carriage House)

This property has new owners and one hopes they spend some money on what is becoming a tired motel - Ok as a workers camp but needs a better standard for discriminating corporate customers. The lock on my door was not working properly but fortunately another staff member was able to force the lock. A positive was that one of the owners was very helpful in this situation and was prepared to call a locksmith if necessary. She admitted that the locks need replacing. There were no face washes (expected in the price range for this property - $160 plus) and the towels were frayed. The steak I ordered in the restaurant was burnt black. Hopefully the new owners will give this property a badly-needed refurbishment. In the meantime I will be staying at other properties in Wagga Wagga. This motel is well out of town so anyone arriving by train or plane in Wagga Wagga and working in the CBD would be better to stay at a hotel in the CBD.

Disgraceful service from the Night Manager. She would rather SLEEP than let us check in. Outside, no where to stay, accommodation was PAID for prior to arrival, 8 yr old crying in the car, turned phone off after I asked how we could check in. She could not have cared less. Please don't attempt to stay here. Do NOT book, do NOT look, go straight past GO, do not collect $200, still waiting for my REFUND!

Had dinner at the restaurant tonight. We have a family member with allergies and the chef came out to ensure that she would be happy, he was amazing!!! All 4 of us travel a great deal and we have never had a meal of this quality without going top shelf. We can not recommend this chef highly enough!!!! The meal was incredible.

It was by pure coincidence that i stopped at the carriage house for my overnight stay. I have stayed at a few hotels in Wagga and my regular hotel was unable to cater for my request. On check in Nigel was incredibly friendly, he suggested I eat at the onsite restaurant which has a new chef. I thought I’d give it go, and wow the meal far exceeded my expectations, I had the Snitz and it was by far the biggest one I’ve ever had. Nigel even gave me a complimentary beer which was a nice touch. The room was a great size, the shower pressure was by far the best I’ve had in Wagga. I think the carriage house looks like my new overnight stay when I’m next in Town

The pool was dirty and was not cleaned promptly

Room was very smelly of drain - had to keep the bathroom door closed with the fan going to improve the smell in the bedroom. Friend’s room was the same. No one was at the reception morning and afternoon to check in and out. Otherwise the bed was ok and comfortable.

Booked late in the day via our accommodation app. Couldn’t raise them on the phone despite repeated calls but they responded immediately when we used the messaging service on the app. They provided clear guidance on after hours access. Access to our room was a trifle dark. The room was recently updated with ultra-moden bathroom. Main window had a faulty crank and ill-fitting screen which prevented us from getting fresh air and forced us to use A/C when we would have preferred otherwise. No microwave but mini-fridge and kettle.

The room was fine, just disappointed that when I called, and then checked in was not at any time advised that restaurant was closed, and consequently breakfasts were not available - a continental breakfast is pretty easy for anyone to do and send to room if restaurant is closed surely?. I also asked about staying a 2nd night however that was going to be more expensive than 1st night (mid-week) even though restaurant was closed. Just a underwhelmed by the service really.

Great room, beautiful bathroom. Everything there, nothing missing. Had breakfast and dinner in the restaurant ... excellent food. Friendly staff.