沃加沃加美居飯店(Mercure Wagga Wagga)

Good service nice staff Location close to various places 😃😀

We stayed at Mercure Wagga2 as a transit hotel for our Melbourne —＞ Sydney trip. The location is good, the standard is acceptable for the area, the bed is exceeding my expectations as they’re very comfortable. Perfect for our rest before continuing our trip to Sydney. In overall it was good value for money.

The environment is nice. Just that the restaurant did not open on Easter Monday, it can be compensated if there's a microwave oven or a vending machine.

Upon arrival, hotel seemed ok, quick check in, a little smaller than expected room, bathroom had lots of messy silicone repairs. Spent the afternoon in the hotel pool. Around 9pm my husband asked me where the breakfast was served, it was at this time realised I wasn't told anything at check in. After searching, found a sml QR code on the wall for the hotel information. Found out breakfast finishes at 9am (industry average 10am), also read that guests can enjoy free entry to the nearby aquatic centre, unfortunately it was far too late by then. Pity nothing was said at check in, our young son would have loved it. Went to have breakfast, arrived at 8:45am, and the Bain Marie was empty, asked staff about cooking some breakfast, unwilling at first, but reluctantly agreed, we were happy to wait. Went to eat my breakfast, after a few bites, I then noticed a black hair around my hash brown EEWWW!!! That was the end of breakfast for me and the rest of my family.  Told restaurant staff, they apologised, but didn't seem fussed, confirmed the chef indeed has black hair. Spoke with receptionist, and showed her photo, she went out the back and returned a min or so later asking 'is there anything else I can help you with?' Really?? How about breakfast without the chef's 'special seasoning'  Wouldn't return, there are plenty of options in Wagga Wagga that value their guests.

Was not told the resturant was closed on the web site or by the lady at the reception. This was the reason why i picked this hotel. There was no freezer in the fridge so i could not freeze my ice packs ready for the next days journey. The toilet paper dispenser belongs in a public toilet at the local football ground not in a 4 star motel. Didnt like been gouged on price because i had a late booking. Wont stay at mercure again. Better value else where.

The room is pretty tired! Feels like it all needs a re-paint and new lighting. Room was clean and tidy, beds comfortable and towels were fine, but initial feeling was a little disappointing when arriving. My childs bare feet were dirty after running around in the room for a night so made me wonder how clean the floor really was!