希爾頓花園旅館-加特林堡(Hilton Garden Inn Gatlinburg)

The hotel was nice, staff was very friendly . We were expecting complimentary breakfast, it was $12 a person and in our opinion it was not worth that! As expensive as this hotel was complimentary breakfast should be a must!

Everything was average except the view. It was a zero. All we could see was blue tin less than a foot from the window. It was the front entry.

Excelente servicio

Room was clean and comfortable. Fireplace worked great.... almost too great since it got the room hot, quickly. Lobby has a big beautiful fireplace. Outside was in great shape. There was ample parking. Breakfast was convenient, but rather mediocre for the price.

When hotel is near capacity parking is tough. Bedding/linens are rough and poorly selected. A/C heat system slow to respond. Decent hotel. Great location.

This hotel is right in the heart of Gatlinburg everything is a walking distance from dinning options attractions and so many shops and activities as mini golfing. My only issue I would have is towards the 2nd night one of the elevators went out of order so we had one elevator for everyone for a few days and honestly trying to go up and down with kids and strollers took way too longer. Other than that everything was good.

This is our first experience of staying at a Hilton hotel and I have to say I was very disappointed first of all in the room there was no lotion no makeup removers none of the kind of things we see at most hotels. We expected that there would be a continental breakfast instead we had a breakfast that cost us $12 per person for a buffet where the eggs were cold the sausage was overcooked and the potatoes were something that tasted like they were left over from the day before pretty disappointing breakfast the orange juice was great I did enjoy that. The only thing hot on the breakfast buffet was a biscuits and the gravy. The waitress that waited on those was very personable and very accommodating we appreciated her. The towels in the room were very limited we were there for two nights and we only had two towels so that made that a little difficult too instead they ask you to take them down to the desk and trade him in to get new ones. I found that a little awkward since we were in a higher class hotel and paying a premium price to stay there. The parking was very accessible and handled well the lobby was nice when he came in. one of the things we look forward to doing was being in a hot tub while we were there and we never even ventured to the hot tub because first of all it was outside and it was very cold and second of all I felt like I've been on display since it's right off the lobby with everybody coming and going. We enjoyed the fireplace in the room and keep the room w

My husband and I just stayed here for our 30th wedding anniversary weekend & thoroughly enjoyed our cozy, clean & comfy stay! Great conveniently located hotel by local attractions & chef prepared meals. Clean & comfy bedding with cozy fireplace. Nice staff! Will stay again

The gentleman who checked us in was so pleasant and helpful. The rooms were warm and cozy and everything we needed was a walk away. I would stay here again.