特拉弗斯城Spark飯店

Nice place to stay and close to the surgery center. It needs a bit better amenities but overall I am satisfied. I'll probably rebook again with my next hip surgery!

3時前にチェックインにフロントへ。　お部屋の掃除がまだで結局16：30にお部屋へ入れました。 フロントスタッフは謝っていましたが、段取りが悪いことが不信感に繋がりました。 フロント周辺で待っている間に掃除スタッフを5、6人見かけましたので、人手が足りない訳ではなさそうでした。　 私の前にも同様に待っている家族連れいました。

Come da titolo. Albergo vecchio ed obsoleto. Accoglienza fredda. Camere molto usurate sia come arredi che come rivestimenti. Moquette pessima. Climatizzatore dello scorso secolo, rumoroso e di difficile regolazione. Letto nella media. In bagno i sanitari risultano molto usurati ed asciugamani piccoli. Piscina interna e palestra mediocri. Prezzo pagato più del TRIPLO rispetto alla qualità reale del sito. Capisco l’alta stagione ma quasi 500 dollari a notte (incluso tasse) è davvero quasi un furto. Colazione inclusa nel prezzo ma è come se ti regalano 5 dollari ! La qualità infatti è rasente al pessima ed anche assortimento è mediocre. Personale comunque collaborativo Giudizio finale… Davvero un’esperienza da dimenticare! Marriot Bonvoy possiede oltre 10.000 hotel nel circuito ma la qualità in generale sta peggiorando ed i prezzi lievitando ! Non va bene.

We stayed here for a week of vacation and it was a pleasant stay. The staff is friendly, the breakfast is the typical free buffet and the attendant was helpful. They did have a gluten free muffin if you asked. The room, while not modern, was in good condition, plenty of hot water and water pressure in the shower. We like having the extra space that a Fairfield Inn provides in the room. Our room was in the back of the hotel and was quiet, backing up to some woods.

The staff here is friendly and helpful, but the facility needs to be updated. Our room was small and the mattress was uncomfortable. Our air conditioning unit fan ran continuously even when we tried to set it to cycle off and on. When we complained, the staff on-site staff responded and tried to help but they and we were told that the units weren’t designed to cycle. The second night we just turned the AC off but it had been covering up the noise from the in room refrigerator. The vibration noise was so loud we finally had to unplug the refrigerator. We tried to use the laundry facility at the hotel but no water available there so we had to go to a local laundromat. Our room was not serviced during our two night stay. We asked for a partial refund because of our dissatisfaction but were told that was not possible even though Fairfield has a “simple promise guarantee“ to make things right. They did give some extra points on my Marriott account but the points are somewhat meaningless when the hotel is this unacceptable. Again, the staff was friendly and responsive but this hotel is far below the standard we expect from Fairfield. My recommendation is to avoid,.

Fairfield Inn is technically in Traverse City but it’s truly on the outskirts. Makes it easy to drive where you want to be and not feel like you’re stuck in the crowd of downtown. Good breakfast, clean rooms and a quiet setting check all the boxes that you would want for a place to stay.