希爾頓花加登格羅夫園惠庭飯店

Can cook is great, nice place to waiting for the planes, outlet is near by!

I was greeted with good customer service upon check in. The staff was friendly and always greeted me each morning during the complimentary breakfast and always answered any questions I had. This was my third time staying at his hotel and I will continue to stay at this hotel for any future travels to Garden Grove and Orange County.

Checked in, got into the room, tv was broken. Asked for a new room but cant be switched and no way to change the room rate due to me booking through *******

This is my second time staying at this hotel and both times it has been a pleasant experience since I frequent Orange County several times a year. On this trip, Johnny who was at the front counter provided excellent customer service to me during my stay!!! I will definitely stay here again the next time I come to Orange County.

Ugh Let's start with no hot water. Imagine spending the day out and looking forward to a hot shower to wash off the day and the water is ice cold. And you of course try again in the morning and it is again, ice cold. The front desk has apologies but no solutions. My daughter took a cold shower and the shower door was misaligned. We were afraid we would need maintenance to free her. Then the smoke alarm went off in the midnight hour. Everyone evacuated. After a few minutes we all went back in since the alarm finally stopped and thete were no fire trucks around. No word from the staff, crickets. The walls are paper thin. I heard my neighbors' toilet flushing, doors closing and of course sexy time. At least it was clean and the staff were very pleasant.

All the receptionists were friendly and the room size was comfortable. Room cleaning service posted in bathroom says every other day but upon check in, receptionist said every third day. We stayed for a week and they cleaned it once. We had to ask for service on the 4th day and for toilet paper/towels at receptionist desk. Free breakfast was the same every day and just ok. We end up going out to eat instead. Parking was always available. However, going in and out the hotel was not convenient. It’s a busy street near the highway and you can only turn right leaving the hotel. Thus, when returning to the hotel we had to u-turn every time.