訪訪客用戶had pleasure of staying at this hotel, and I couldn't be more impressed with the level of service and hospitality we received. From the moment we arrived, the staff went above and beyond to ensure our stay was comfortable and memorable.
The team was incredibly helpful in arranging transportation and suggesting places to visit. They recommended we attend the Tooth Relic Procession and suggested us to visit a waterfall, which turned out to be the most breathtaking waterfall I've ever seen. Their local knowledge truly enhanced our experience.
When our cab dropped us off in the mid , the hotel staff immediately came to pick us up in tuk-tuk.
The staff was consistently polite and accommodating, making us feel welcome and valued throughout our stay. I would highly recommend this hotel to anyone looking for a place where the staff genuinely cares about making your stay special. Thank you for the experience!
訪訪客用戶The owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!