蓋爾洛赫高地旅館(Gairloch Highland Lodge)

C’est l’hôtel le plus confortable, propre et accueillant que l’on ait eu sur notre parcours, jolie déco personnel très sympathique, nous avons fait le tour de l’Ecosse en juin nous avons eu différents hôtels dans différentes villes Comme le Mercure et d’autres mais aucun n’était aussi accueillant que le Highland hotel de Gairloch !

We had a lovely stay in our sea view room: the bed was super comfortable and the view from our window was beautiful. I liked that the windows opened, we had a tea kettle, and the breakfast was plentiful. The location was good, walking distance to a beach and pub nearby and other amenities were a vigorous walk away in Gairloch.

This hotel sits high up from the road through Charlestown, being a 5 minute walk from their sister hotel and the harbour and about 35 minutes walk into Strath Bay where there more facilities, more accommodation and the excellent Myrtle Bank Hotel. We had booked a room with a loch view and although the loch was not immediately in front of us the view was a very pleasant one. The room itself was rather tired with mismatched bedding, curtains, carpet, furniture and rather dull brown towels which did not look fresh. While not dirty, other than the bathroom door which could have done with a wipe, its overall look was a bit grubby. However, the bed was comfy, the heated towel rail was efficient and the shower worked well and was easy to use. The breakfast room is light and airy and the breakfast was good - a mixture of self service and hot food cooked to order. As the GHL does not serve dinner, we had booked 3 evening meals at the sister hotel, The Flowerdale Inn, near the harbour. In the event, we only ate there the first night as the service and menu choice were both awful (See my separate review). On a very positive note, the staff at the GHL were all very friendly and helpful and the laundry service was quick and excellent value. As in many places staffing appeared to be a difficulty and we got the impression that they were a little relieved when we asked for our room not to be serviced. That said, they were anxious that we had what we needed, Overall the hotel is in need of some tlc - a lick of paint, updated furnishing and not least the replacement of the 'C' from the outside Reception sign, as this does not give a great initial impression. Were it possible I would have given 3.5* as the staff were lovely.

Déception sur l'hotel un peu vetuste, lits peu confortables et petit déjeuner très moyen

我們在接待處的房間裡住了 3 晚。我們是 2 名成人和 2 名兒童。房間比預期的要大得多，有 2 間獨立的臥室。房間乾淨又安靜。無線網絡很好。我們在姐妹酒店吃了晚餐，這非常好。兩家酒店的工作人員都很有禮貌。早餐是前一天晚上訂的，很好吃，很好吃。周邊環境優美。我們很享受我們的住宿。

在這裡嘗試積極，但很難！我們的狗友好房間有自己的門到外面，這對我來說是公平的！周邊地區很漂亮，但在我旅行的生活中，我從未住過如此令人沮喪的酒店。看到這個非常陳舊、疲憊和發霉的地方，我以為我已經回到了過去，或者進入了貝茨汽車旅館。我們的詳細信息在一張紙上，所有人都可以在接待處看到（姓名和房間號，門鑰匙），並與一位全職打電話的女士打招呼，她確實為公平起見道歉。我們必須填寫一張表來說明我們第二天早上想要什麼早餐，你怎麼知道你第二天想要什麼！ wifi 也很糟糕，我有一些工作要做，我想在俯瞰美麗海灘的同時做這些工作，沒有什麼比這更重要的了！他們不做晚餐，我沒有註意到我收到了一封電子郵件，他們的姐妹酒店已經訂滿了。他們告訴我們一些當地的外賣，但我們不允許在房間裡吃飯，而且到處都有通知說，如果房間裡有食物的味道，你會被“罰款”25 英鎊。如果狗收費之前的房間不是 135 英鎊，那麼所有這些都是可以接受的。非常令人失望，如果可以的話，我們會找到其他地方住的，永遠不會考慮回到這裡！迫不及待地想要離開它！

我們為我的生日預訂了酒店，接待處沒有人所以不得不撥打一個電話，一名工作人員來了說我們的鑰匙會在房間門上但是房間在哪裡😳然後他帶我們到後面我可以說非常大的房間位於非常方便的狗。因為那天是我的生日，我建議我們去酒吧喝一杯，結果這是一個誠實的酒吧，你必須自助。飲料的選擇幾乎沒有什麼令人失望的，更喜歡被送達。早餐是預先訂購的，當我們去吃早餐時，我們被告知狗不能進入我們要吃飯的地方。請記住，我為這隻狗支付了每晚 10 英鎊，我覺得這很糟糕。不得不沿著路去姐妹酒店吃晚餐，這還可以，但很難得到一個體面的預訂時間，食物還可以。我們總共看到了 2 名工作人員，一名是早餐服務員，另一名是向我們展示房間的小伙子。對於我們支付的價格，我對我們收到的服務價格過高感到非常失望🤨

我們和我們的 2 隻狗住了兩晚。我們的房間有自己的入口，尤其是帶狗的時候很棒。房間很乾淨而且很寬敞，床是我睡過的最舒服的床之一！早餐也不錯。會回來的。

The location is old and not so well mantained; breakfast isn't so fresh and tasty. Too expensive for what it is.