Hotel room was clean with great shower. Breakfast was average. WiFi was very poor.
翻譯
住宿方回覆: Dear Valued Guest,Greetings from Hilton Garden Inn Gaborone. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Garden Inn Gaborone very soon.Kind Regards,Reservations Team
訪客用戶
特大床房-無障礙
入住於 2025 年 7 月
家庭出遊
1 則評論
9.0/10
滿意
發布於 2025 年 8 月 19 日
The Service was Beautiful from cleaners to the Restaurant Service all was real Great
Gaborone Hilton Garten keep it up you are the best
Shout out to Stacy my Lady you are the best
翻譯
住宿方回覆: Dear Mercy,Thank you for taking the time to share your recent experience in Hilton Garden Inn Gaborone and for giving us great feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,Marcia BoenyanaReservations Supervisor
didymae
特大床房
入住於 2024 年 12 月
夫妻/情侶出遊
87 則評論
10/10
超棒
發布於 2025 年 1 月 8 日
В отеле всё идеально, даже нашлась прачечная самообслуживания. Повар в ресторане готовил очень вкусно. Я бы здесь еще раз остановилась
住宿方回覆: Dear Valued Guest,Greetings from Hilton Garden Inn Gaborone. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to Hilton Garden Inn Gaborone very soon.Kind Regards,Reservations Team
Sydb
特大床房
入住於 2024 年 6 月
家庭出遊
23 則評論
8.0/10
很好
發布於 2024 年 7 月 7 日
We were met late at night at the airport by a lovely gentleman called Mpho, he was very attentive from start to finish. Check in was smooth with Tebogo and relatively fast.
In the morning breakfast was great, great mix of western and local foods were on display. Staff were very friendly and approachable throughout our stay.
The only slight improvement I would recommend would be having a shower mat as the showers were rather slippery as well as a shower curtain or doors.
The customer service from the airport to hotel was outstanding. I really like the female driver from Hilton. Her demeanor was great her English was better and we got to hotel around 10:45 pm. The room and hospitality was great. I will come back in December
翻譯
Woshishui123123
特大床房
入住於 2024 年 6 月
獨自出遊
52 則評論
7.5/10
發布於 2024 年 8 月 19 日
房間還不錯,服務有點不太好,酒店有洗衣房烘乾機,對面有中餐館,可以換錢
U153507_1366139****
特大床房-無障礙
入住於 2024 年 4 月
家庭出遊
40 則評論
10/10
超棒
發布於 2024 年 5 月 7 日
酒店位於核心商務區,地理位置優越,前台辦理入住迅速,此次還享受了延期退房的服務,滿意
_M1392216****
雙床房
入住於 2024 年 8 月
商務出差
19 則評論
8.0/10
很好
發布於 2024 年 9 月 6 日
房間空調感應報警器一直響,很糟糕
1582928****
特大床房
入住於 2024 年 2 月
商務出差
10 則評論
10/10
超棒
發布於 2024 年 3 月 17 日
非常棒的酒店
訪客用戶
特大床房
入住於 2025 年 7 月
商務出差
1 則評論
10/10
超棒
發布於 2025 年 10 月 28 日
Good place and very clean with friendly staff. The food is nice and set up is always perfect with friendly chefs. I’ll definitely go back to that hotel.
翻譯
訪客用戶
入住於 2025 年 5 月
其他
8.0/10
很好
發布於 2025 年 6 月 17 日
I felt like I was home the entire time, I stayed for two months. The staff was friendly and helpful, they even took me to places I could tour and hangout around the city. The amenities were very clean and user friendly.There is a salon right opposite. I can comfortably recommend it to any one looking to stay for long periods.
翻譯
Abou2711
入住於 2025 年 3 月
商務出差
6.0/10
發布於 2025 年 4 月 8 日
Hôtel bien situé Mais le point faible c’est la qualité de service qui est très moyenne Personnel insuffisamment formé pour faire sentir au client qu’il est chez lui. Déjeuner buffet ne vaut pas le prix exigé au client Le restaurant dit qu’il ne peut pas servir un repas cuit en déjeuner en chambre (pas de Grill) En comparaison de Marriott Protea Hôtel qui est juste à côté , Hilton Gaborone est très faible en qualité de service. Il n’y a pas photo
翻譯
住宿方回覆: Dear Abou Thank you for staying with us and for taking the time to share your experience. We are very sorry we did not meet your expectations. This feedback helps us as we continually work to improve guest experience. We hope that you will consider staying with us again in future. Best Regards, Gotlhe Moloise Front Office Manager
訪客用戶
入住於 2025 年 2 月
其他
2.0/10
發布於 2025 年 3 月 9 日
Unfortunately the management here is unresponsive and service is poor. At 4:15 am on March 8 there was an loud concert event organized right outside the hotel with over 100 people - loudspeakers and loud music. The entire hotel - all the guests, we have been awake since 4:15 am this morning. This is unfortunate as Hilton management could have considered their hotel guests before giving permission for such an event on their property that starts this early in the morning. I was on the 6 floor - highest in the hotel and my windows were literally shaking with how loud it was. The service is generally very slow. And hotel pick up by the shuttle is not always reliable. Another time I stayed here - the shuttle never showed up for me so this time I made my own arrangements. However after this incident I will no longer be staying on this hotel anymore.
翻譯
住宿方回覆: Dear Sunshine Thank you for staying with us and for taking a moment to share your experience. We are very sorry we did not meet your expectations; the feedback helps us as we continually work towards improving guest experience. We have put measures in place to improve our service, we hope you will consider staying with again in future. Best Regards, Gotlhe Moloise Front Office Manager