富士吉田市設有 Spa 的飯店

酒店非常非常好，剛下車，小姐姐就在門口等着，幫忙拿行李，位置就在富士急樂園交通站，從新宿坐巴士過來非常方便，房間很大，前台小哥哥幫忙安排了山景房，可以遠眺富士山絕美山景，景色無敵了，下樓就是樂園，小朋友終於圓夢託馬斯樂園了，酒店還有温泉，可惜我們帶娃沒空泡，很後悔沒住兩天，好好體驗一下，有機會再來，每一位工作人員都非常nice，非常好的度假體驗

First time in Mount Fuji area and parkland. This hotel / ryokan is gigantic! It almost felt like being in some sort of cruiseship with different sections and corridors and restaurants, etc. So initially, it was a bit overwhelming because of it's size. The hotel / ryokan itself is spread over 4 buildings, and has a beautiful and huge garden. Staff all appeared to work very hard, seemingly polite, but with very poor / non-existent English. So beware if you can't speak any Japanese. The room was basic, small, and functional. We had 4 rooms - 3 ryokan style and 1 western style with an outdoor bath. The western style room was more expensive, but smaller than the other standard ryokan rooms. There were redundant furniture in the room which made it very cramped. It all comes across as a very ”commercially run” ryokan. They even charged us for a smallish bucket of ice! The air-conditioning system did not work at all. So the room got very stuffy and warm unless you open the windows / doors. Breakfast was good, with a variety of good quality Japanese and Western options. That was really the main saving grace. The kaiseki dinner we had was the worst I've had in any ryokan. All pre-prepared and cold, and rather tasteless. The staff were more interested to finish quickly and go home! All in all, this was a huge let-down. It's a very impersonal mass market type ryokan. Not recommended.

Stayed at this accomodation one night. Room had no power to begin with, and staff had to scramble to fix the issue. Not a good first impression. Room was passable but staff are, quite frankly, terrible - trying to communicate with any of the staff even for simple requests (like trying to arrange a taxi) was like pulling teeth. It was advertised as a tourist hotel, but none of the staff seem to speak English - I understand not everyone does, that’s fine - but at least make an effort to assist or find someone who can - all I got was a shrug and staff staring at me as if I had two heads. Perhaps they need more training, because service is poor. If this was a cheaper place to stay it would be easier to overlook, but with the going rate of a room (not cheap) I expected better. Advertised as tourist Not good, and overall not a happy customer.

We spent a night in this hotel. The check in was very smooth. One thing I didn’t like is I have to wait for their shuttle for very very long time. It was actually the bus shuttle that cause us to miss to see the full Fuji mountain before the cloud starts to cover the mountain. Plus it was the bus’ fault that cause us to miss a lot of intro greeting and their garden experience. People should get there in the morning and really experience that whole day of this hotel can give you since their bus shuttle runs slow and delay.

設施：齊全 衞生：乾淨 環境：👌 服務：👌