達拉斯弗賴拉辛希爾頓安泊水療飯店&會議中心

大使館是一家老式飯店，需要重新裝修。不過住宿很舒適，早餐也不錯

We stayed overnight for one night for a recent dance competition/convention hosted at the convention center attached to the hotel. I’ve lived in the area since high school and the hotel looks exactly the same. To give some perspective I graduated high school almost 20 years ago. When I tried checking in at the specified time of my email (11:00am), I was told I couldn’t check in until 2:00, which was inconvenient because I had to lug around extra bags at the very crowded convention until I could check in. After a long day at the convention my daughter and I went upstairs to go to bed only to find the side of the carpet on the bed was completely soaked. As in there’s a leak somewhere soaked. I tried calling to let the front desk know, but the phone was broken, so I had to walk down to talk to them which was fine because I requested to move rooms anyway. The staff was friendly and promptly moved me to a different room. So at 10:00pm my daughter and I got our bags and switched rooms (we had been there since 8:30am, so we were tired). Everyone on staff I interacted with was friendly, but the hotel needs a face lift and is in need of some repairs (tv not operating in room, an elevator was out of order, phone not working, etc.) Especially in an area like Frisco that is a majority of new development and a lot of upper middle class residents, I’m surprised they haven’t renovated to stay competitive with other hotels and on par with clientele’s expectations.

value for money Great value for money, clean room with coffee maker, microwave and fridge. Had a separate sitting area with sofa.. Provided feed back to make it better for HiltonHonors members.. - provide rooms with a better view not a view of HVAC systems - do not charge $5 for water

Stay away from room 1211 This hotel was fine—until it wasn’t. We stayed for two nights. The first night was unremarkable but generally okay. The second night, however, was a different story. There was constant banging and rattling all night, possibly from the pipes or the AC—we couldn’t tell. Then the AC stopped working properly altogether. Despite lowering the thermostat repeatedly, the room never cooled below 72°F (we had a baby monitor that tracked the temperature). That might not sound terrible, but with no fan in the bathroom, the room quickly became hot and humid. That same night, while playing with our child, we discovered some old French fries on the floor—definitely not ours—raising serious questions about the cleanliness of the room. On checkout day, two of the elevators were broken, so getting downstairs was a nightmare. Concierge offered to help with our luggage, but due to the elevator issue, we had to split up. The staff member who “helped” us ended up leaving our bags unattended outside with lots of foot traffic around. That felt careless and unsafe. Between the noise, broken AC, cleanliness concerns, and lack of care with our belongings, we definitely won’t be staying here again—and we wouldn’t recommend it to others either.

Overall good stay The balcony was nice but they seem to use lower floors so not much of a view. The rooms were very nice and comfortable, and had a mini fridge. The TVs were weird to control and not easy to figure out for using with my laptop. Ended up unplugging the adapter thing on the back of the TV and plugging into the same HDMI spot. Breakfast is good but does require tickets so make sure to get enough for anyone else in the room.