弗雷斯諾Tower District Records附近住宿

I've been to this property for business on-and-off since the beginning of the year, and my first experience was not a good one with housekeeping - I didn't need my room serviced everyday, but when I did make the request they finally came 3-days later. Since then my experiences have been fine, mostly because I have stayed for shorter periods and don't need anything from housekeeping... Well, my most recent stay was marred with poor service, and I guess that is mostly my fault since I left something in the room. In trying to retrieve my item, I got housekeeping's voicemail and left a message. After not receiving a call back after 3 days, I stopped-by the property since I was back in Fresno. However, the front desk told me I couldn't do anything other than call back and leave another voicemail - I also left a message anyway. After another 3 days, I still hadn't heard back, so I stopped-by again and the front desk said there was nothing they could do - so 3 voicemails and 2 in-person visits and I couldn't even ask directly if they had found my item, let alone receive any response... so I know my item is gone. I simply advise that if you want to stay at this property, try to avoid not only housekeeping but the front desk staff as well if you want a good experience. If you need to interact with either of them (which most of us do), then I would definitely recommend you go somewhere else!

如果你留在這裡，要注意他們很大地敲門。 。 。而且您會聽到女傭一直敲著大廳的所有門，所以很難入睡，因為早上8點有噪音要問您是否退房和退房是上午10點，如果您不花任何時間都沒有禮貌時間上午10點後，他們每小時收取您那裡每小時的費用，甚至那裡應該給您的時間。 。辦公室的工作人員很粗魯和不友好，我不會回來的，不用了，謝謝

幾年前,我曾經和我的老公司一起住在這個位置,最近又回來出差了。我有航班問題,耽誤了我一天的到來,當我打電話告訴他們時,萊斯利親切地承認了我的白金身份,並允許我取消那天晚上沒有懲罰作爲一次性禮遇,我沒想到,因爲我經過窗口進行更改/取消。(最後)到達後,我注意到酒店自上次入住以來經歷了一次整容。仍然是你標準的萬怡酒店,但他們做了很好的更新酒店的工作,因爲他們必須與之合作。前台工作人員就像我記得的那樣包容,我的房間乾淨舒適。

入住後,酒店不錯,很乾淨。工作人員立即迎接我,真的很好。伊夫林照顧我,讓我入住,並告訴我離我房間最近的停車場在哪裏。房間很好,牀很舒服。早上他們吃了自助早餐,這是各種各樣的食物,總是儲備和美味。基督徒很棒,甚至主動提出幫助我把盤子拿到桌子上,而我等待烤麪包。很酷的地方。我一定會再住在這裏。

上個月兩次入住索尼斯塔ES套房,每次都打電話來安排,工作人員都超級友好,樂於助人。他們寵物友好,寵物費用非常合理,酒店非常華麗。前台的德里克在我辦理入住手續過程中特別友善和樂於助人,確保我的所有需求都得到照顧和所有問題。我強烈推薦這家酒店,以方便商務或娛樂,特別是愛狗的人!

Although there were some minor issues with employee attitudes and the lack of the bar consistently being open, the stay here was amazing. The fountain-pool, although it can be cold, and breakfast were enjoyable. The rooms were neatly organized and provided adequate space to walk around. Most downstairs units have patio doors which allow you to sit outside and enjoy listening to the waterfall pool. The front desk staff were helpful and knowledgeable about the area. The hospitality crew is mostly Spanish speaking, so it would be helpful if you are bilingual or have a translator ready. I would highly recommend staying at this beautiful hotel.

我住了一晚，這真是很棒的住宿，那裡有一間酒吧和餐廳。 Araceli很好，食物也很好，酒保百合值得一提。當我需要離開時將再次入住。

人不錯,很乾淨。去弗雷斯諾總是住在這裏。喜歡有冰箱。離我最喜歡的餐廳還有2個街區。枕頭不錯,牀不錯,淋浴乾淨,毛巾不錯。喜歡他們家小店甚至有酒精。從來沒有使用過游泳池,但它看起來也很乾淨。

不得不在最後一分鐘又訂了這家酒店,沒想到又改變了我的預訂。前台的服務很棒。停車方便。房間乾淨舒適,早餐是我在如家套房所期望的。電視信號在fritz上有點,但很快就解決了。套房只有2條毛巾,但很容易下去拿額外的。我喜歡前台有棋盤遊戲,你可以免費出租。總的來說,這是我們在菲雷斯諾短暫旅行期間的家人愉快而輕鬆的住宿。

Staff are friendly and provide help right away when I requested. Room is very clean. The only thing I don’t like is there is no USB outlet on the wall.