弗賴堡Rupert Fischer Brunnen附近住宿

What a find this was......... Easily accessible from the rail station & only a short walk from the city centre. Rooms are not the largest, but are thoughtfully designed with excellent storage and very adaptable lighting. Beds are very comfortable & there are external shutters to give a 'blackout' effect. Showers are easy to operate with a more than adequate stream & steady temperatures. But what really sets this place apart is the staff -- from management down there is a 'can-do' attitude which makes a stay here absolutely stress-free. A special shout-out to the gentleman manning the breakfast room during our stay -- polite, cheerful & nothing was too much trouble.

Not impressed. Twice in two weeks I sent an email asking if offices or work places would be available for online meetings. I never received a response to either email. Poor conduct from an international hotel chain. When we arrived internet not working. We were promised it would be fixed in two hours. Four hours later when still not working, was told it would be available in 30 minutes. When pressed for reassurance that it would be available, we were told it wouldn't be fixed today. I have two international online meetings, one at 2300 and another at 0600. When we expressed our dissatisfaction from a hotel chain which caters for businessmen, we were hung up on. Not impressed!

我們用這家酒店作爲我們訪問黑森林的基準,事實是我們非常高興。牀非常舒適,而且可以進入弗裏堡和德國其他地區的公路很不錯的,免費停車,主要的問題是,除了漢堡金或麥當勞之外,周圍沒有多少吃的選擇。

Positives: Very clean family room with plenty of space. Free on-site car parking Very pleasant staff Free breakfast Room for improvement The pillows!!! Worst pillows I’ve ever slept on. There is practically no filling in them and when you put your head on them, what is in there goes either side of your head. Beds, way too hard. I know everyone is different when it comes to bed firmness but combined with the poor pillow, I was aching after the little amount of sleep I had. Towels. Whilst the bathroom is a reasonable size the towels are not. I’m quite small and they just wrapped around me!! And if you have long hair to dry, there is no way they will cover it. But the water is hot and has a good pressure in the shower. We would stay again if we came but would bring our own pillows

Hotel de la cadena B&B que está muy bien. La habitación pequeña, con cama y literas pero con aire y baño completo. Parking gratuito y transporte público conectado con el centro a 100 metros. El centro a 20 min. En recepción nos dejaron entrar a las 11, previo pago de 15 euros. Y no nos cobraron la tasa de nuestro perra. Buen sitio para visitar una ciudad muy bonita.

The hotel has a wonderful setting, with excellent restaurant and a superb breakfast. The waiting staff are lovely and friendly. However we were most disappointed with our small and quite stuffy room, situated on the ground floor overlooking a busy and quite noisy road where we needed to have the window open to get any air. I was doubly disappointed as we had stayed in a room on the same floor in February, which was similarly unappealing, and my husband who had been previously to vet the hotel rooms, assured me that on your return we were likely to have a better room. I would encourage anyone booking to make sure that they are not in the ground floor (odd number) rooms

Les + : literie, insonorisation et très belle vue sur le château de Staufen (pour les chambres situées à l'arrière) Les - : ＞ la chambre réservée n'a pas correspondu à la chambre attribuée (avais réservé une chambre double avec un grand lit, on nous a attribué une chambre avec 2 lits séparés). Prix rectifié en conséquence ＞ places de parking en nombre très limité ＞ cabine de douche aux dimensions très réduites ＞ humeur exécrable de la personne de l'accueil, la même qui assurait le service de petit déjeuner (nous avons séjourné à l'hôtel pour la nuit du 5 au 6 octobre, la personne se reconnaîtra !). Aimable comme une porte de prison, pas un sourire, remarques désobligeantes et salutations glacées au moment de notre départ. Chère Madame, si le contact avec la clientèle vous incommode, changez de métier. Au final, un rapport qualité/prix, non satisfaisant. Nous ne reviendrons pas.