韋瓦福爾圖娜全包度假村，溫德姆Trademark精選

Average ! Food standard

The resort itself was okay.However, my experience was unfortunately overshadowed by how my cousin and I were treated compared to some of the white guests. We noticed a clear difference in the level of attention and friendliness we received from certain staff members, which made us feel uncomfortable and unwelcome at times. While not every staff member behaved this way, the contrast in service was noticeable and disappointing. I hope management takes this feedback seriously, because this property has so much potential, and all guests should feel equally valued and respected.

This property is over rated. The buildings are old, the grounds need a lot of TLC. broken tiles, and rust, furniture broken, and faded. Food was cold, flies on the buffet. THE ONLY GOOD THING ABOUT THIS PROPERTY WAS SOME OF THE STAFF. Some of the staff very helpful. (staff working the area that gave out the beach towels, and wait staff at the Italian restaurant). I would return to this property. Front desk/guest services disorganized. Long lines at check in with only one person at desk. Go over to make dinner reservations stood in that line for 40 mins. And they still got my dinner reservations wrong.

This is not a high quality resort like we expected. It is a typical timeshare quality property. The sheets felt sandy and had hair in them; we also found hair in the towels daily. The water temperature fluctuates +/- 10 degrees in shower. The food from the main dining was mediocre at best, very cafeteria-style seeming. The property is advertised as all-inclusive but the “good” restaurants were never available during our stay and no exceptions or accommodations were made when we asked the front desk for help. We finally had pizza delivered from Mario’s and it was great. The beach, sand, and water are great; however, that’s more-so credit to the Bahamas than the resort. The pool is nothing special and overly crowded at most times. Most of the staff were kind. We would not recommend this property when you can find much better alternatives for similar pricing.

We were very excited to be there for a friend’s wedding. Our first Bahama trip. Our first room was clearly not clean. There was sand on the bed, a used mouse trap in the bathroom that had something removed from it and a dirty countertop, a bug crawling across the bed and ants on the floor. We requested another room that also was less than desirable. Mold on the window curtains and Bed bugs! We went to get something to eat and even the food was not good. After the bride had to arrange for a third room we entered thinking everything would be ok as to the eye it looked clean-much better. But again, bed bugs! With not being able to catch a flight out we slept in the lounge and on beach chairs because we were not able to sleep in the room. Needless to say our accommodations were not good. Leaving off pictures for now.

Staff was friendly. Property is rundown, in desperate need of renovations. Hot food was cold, cold food was warm. Tons of flies on food, bees everywhere. Shower went from scalding hot to freezing cold. Constant power outages, limited a/c.