弗裡波特智選假日套房飯店 - IHG 旗下飯店的評論

本次旅行第二次入住假日酒店，同樣失望，現在的假日酒店管理真的不如以前，員工不負責，不專業。電話給前台，居然無線，衹能下樓去前台。晚上進人浴室淋雨，使用酒店的浴液，居然是擠壓不出一滴浴液。使用一滴洗髮水洗了一個澡。第二天早上洗頭髮，再次使用洗髮水洗頭，擠壓出二滴，放在頭髮上，再次擠壓，居然空了。2滴洗髮水洗了個頭頂，太氣人了。服務員不負責任，整理房間時，根本不查看是否需要添加補充。在Bar Habour 的假日酒店，3823/晚，浴室地面有很多前位客人的頭髮。早餐種類實在少的太可憐了。非常非常失望的假日酒店！

Das Hotel war bezüglich der 2 Queen Bwtten Zimmer Übersicht. Wir hätten ein King Bett Zimmer nehmen können oder zwei. Letzteres wollten wir nicht und so bekamen. Wie ein winziges Zimmer in das gerade so das King Bett rein passte. Badezimmer renoviert mit Dusche anstelle einer Badewanne. Kühlschrank und Kaffeemaschine vorhanden. Lotion gab es nur auf Nachfrage an der Rezeption - „ach ja, davon hätten sie im Moment nicht so viel deshalb seien die nicht in den Zimmer . Frühstück unterdurchschnittlich. Angerührtes künstliches Rührei. Fast alles andere in Plastik eingeschweißt. Allerdings Nüsse bei den cereals die aber nicht aufgefüllt waren. Bezahlt haben wir 200 $!

We would recommend staying here, it’s close to portland and the Freeport outlets, ll bean and there are many great places in the area for hiking or the beach! The hotel is clean, rooms are clean and management was nice! Also the pool was clean and very warm!

Great hotel in a good location. Not in the downtown part of Freeport but only a maximum 5 min drive. Restaurants and some great breweries all within a 2 min drive. We explored both central Maine and the coast from here. People have complained about the noise from the interstate on one side and the highway on the other... I'm not sure you can really complain about this.. you surely know the location before booking! It's what google maps is for! The hotel was spotless. It had obviously been very recently renovated and was by far the most modern of the 4 hotels we stayed in on our New England roadtrip. Staff were welcoming and friendly. We LOVE the shower cubicle. Much nicer than a bath with a shower curtain. Great stay and more than adequate breakfast too. Would definitely stay again.

We stayed Sept. 4, 2024 . The motel was Wonderful! All the staff were really friendly, the room was spotless, the pool was warm and the breakfast was great with a lot of options. When I go to Freeport again I will not hesitate to book here. I would rate this a 5 star hotel!!

I want to like this location because the staff are very cordial but there’s too many shortcomings! It’s as if the owner doesn’t have the money to address issues. First, the room I was assigned is missing a chair and lamp. A void that is obvious! Secondly the laundry requires an employee to let you in and there’s a timer in your presence. Doesn’t really matter because the washing machine doesn’t work properly and you have to pay for three drying cycles to complete the washing and drying. Third, I would rate the breakfast about a 6 on 1-10 scale. Finally, this property doesn’t match up to Holiday Inn standards!

We stay at lots of Holiday Inn Express hotels when we travel, and this one is definitely at the top end as far as cleanliness and updated decor. Plus, the staff was incredibly nice! The gentleman taking care of the breakfast area went above and beyond, searching out my favorite breakfast tea. A heads up for the fitness fanatics, though - there are only 3 pieces of equipment, and only the treadmill works. We only stayed one night, so it wasn't an issue for us.

Cleanest hotel I’ve stayed at. Stayed here a few months ago just after renovations were completed and based on that stay I returned even though I wasn’t planning on staying in Freeport. Stayed here and drove to my destination as I knew it would Be a clean stay. Will return

If I could, i would give this establishment a zero because of the complete incompetence and disregard for its "guests". Let me start off by stating that I have stayed here before. I had a wonderful time. The room was clean, service was great, and my friends and I were deciding when we would stay again, hoping to make it a fairly common destination. Well, not anymore! None of us will ever go back after this last experience. We arrived at the hotel only to discover that our reservation had been CANCELLED and sold to someone else! There was NO CALL letting us know of this and the "reason" for it was spotty at best. Apparently, the credit card, didn't work, which is very odd because I had no problem using it for my new hotel room, at a different hotel. I did receive a call from the hotel earlier in the day, which I found odd, but there was NO VOICE MESSAGE and when I called the hotel, which put me on hold and then hung up on me 5 times, before I was able to actually talk to the front desk, I was told that everything was fine. I asked twice, just to make sure. So, imagine my surprise and disgust to learn that my reservation had been Canceled. We arrived ready to go to bed, exhausted from a busy day, only.to then spend nearly an hour trying to find another hotel room, because most were booked. Thankfully, we did. But, the stress of all this really tainted the mood of our entire trip. It also didn't help my heart either, which is concern because I have serious heart issues. To be honest, I am surprised that I didn 't have a heart attack. I could have. To make matters worse, as someone in a wheelchair, it was incredibly difficult to find wheelchair accessible accommodations. This hotel, and its management placed us in an incredibly stressful and traumatic situation. They provided NO COMMUNICATION as to an issue, and showed complete disrespect and disregard for our well being. There was lack of empathy and compassion, or even human decency. To be honest, I think that they Canceled our reservation because they could make more money on the room. As a plantinum member, I received a discount. The hotel also charges for toothbrushes and basic items, so this wouldn't surprise me. As this experience has revealed, the management cares more about profit than it does its guests. I highly doubt that I am the first person who they have done this too, and I highly doubt that I will be the last either. Make a reservation at your own risk! It's a shame too. It could be a wonderful place to go, but as of now, I will go anywhere where I am treated with common decency, humanity, and respect. This isn't it. Service: 1/5 Noteworthy details Will cancel reservation WITHOUT notifying you.

Stayed here with family. Right off the highway and about a mile from the outlets. Guest services was very nice as was the rest of the staff. Nice room with comfy beds and pillows. Great lighting in the bathroom for makeup application. Also comes with a free breakfast with lots of variety for food and drinks.

First visit to this location - hesitant after reading some reviews and don’t believe Others stayed at the same place. Location was not difficult as some suggested. I was next to highway and heard no traffic as others suggested. Upon walking in it was obvious that the hotel had recently been renovated/ decorated including rooms and bathroom. Everything was spotless and staff were constantly seen checking on things and tidying up. Can’t remember when / if I have Stayed at a hotel that was as clean as this - It was consistent… not just public areas or rooms. Staff were extremely pleasant and professional and it was obvious I. Speaking with them that they take pride in what they do. I would recommend this and look forward to staying there again

The positive things about this hotel is that it is easy to get to from the highway, coffee in the morning was good, employees were friendly and helpful (especially the man with the Jamaican accent in the morning), Dove bath products, comfortable bed, no pets are allowed and Freeport village is a short drive away. The negative things are: it was difficult to get the room to cool off (74 degrees at night is way to warm to sleep), the tv remote only allowed a mute or number 8 volume which meant you could not hear it when the heat fan was running, it was difficult to change tv channels, room looked fairly clean, but finding somebody’s nail clipping on the tub was kind of gross although bedding was white and clean, there is some road noise since the hotel is between Route 1 and Route 295. If you are tired, you sleep right through that but if you have trouble sleeping you can hear the traffic. The breakfast was standard hotel free breakfast. Coffee and tea is only available in the morning. Cinnamon buns were kind of crunchy and egg omelets tasted like artificial eggs. We did not eat here the second morning. The room rate was reasonable but sometimes you get what you pay for. I am not sure we would stay here again.

QUIET, comfortable beds, great pillows, large room, nice big bathroom and large countertop. microwave and refrigerator. pool, free breakfast with eggs, bacon, juice, milk, the BEST hot cinnamon rolls. Beautiful, modern hotel

This is exactly what you want for a stop over stay. Rooms were modern and most importantly clean. Breakfast was good and you can eat early which is a plus. Outside of the busy and noisy downtown area. Big shower and tv. Comfy bed and has an exercise center too