弗拉斯卡蒂Nuvola Bianca Vape Shop附近住宿

I stayed here for 3 nights in August along with a number of others on a language programme! Whilst my room wasn’t the best (air con non existent and no covering on my ground floor bathroom window 😮) the Villa with all its history was a captivating place to stay! The food was great and the pool area was a welcome and refreshing respite from the heat of extremely hot August days! The staff were lovely and very welcoming and special thanks to Julia for her very cheerful disposition! 👍👍

Ho prenotato 4 stanze per ospitare parenti ed amici per il battesimo di mia figlia. Sono rimasti tutti entusiasti dell’accoglienza, dei servizi e della pulizia delle stanze. La location è veramente molto bella, con una vista su Roma stupenda, curato il giardino. Sono contenta di aver scelto questa residenza per i miei ospiti e lo consiglio vivamente!

Repeat visit to this hotel. Blend of traditional and modern that works well. Spectacular views across the lake, Meals in the restaurant directly overlooking the lake, views are breathtaking. Hotel is opposite the Popes summer residence, which you can see clearly across the lake. Access to lake from hotel, down some steps, you can also walk to other restaurants and bars in about 20 minutes

這家旅館比較適合歸類為二星級飯店，浴室生鏽了，維護得不好，也沒有正確清潔。洗澡的時候水會溢出來，吹風機是70年代的東西。一切都感覺陳舊且被忽視。早餐很差。工作人員很好。真遺憾，這個地方需要一點照顧才能變得非常好，但它只是任其惡化。不建議這樣做。

距離最近地鐵站約15分鐘左右，還有離市區有一段距離，但是房間衛生情況很好，房間可以看到整個市區環境，附近亦有商場、超市和洗衣店。 相片為房間窗口的風景。

L’hotel è molto bello ed elegante; si trova a Castel Gandolfo e gode di un’ottima vista sul lago Albano, per questo è molto tranquillo. Le camere sono grandi ed accoglienti; anche se presentano alcuni dettagli da rivedere. La colazione è assolutamente di livello; dispone di un’ampia scelta di prodotti dolci e salati di alta qualità. Il personale è cordiale e disponibile. Il parcheggio è molto comodo. La posizione è ottima in quanto dista pochi minuti a piedi dal centro di Castel Gandolfo. Consiglio questo albergo a tutti coloro che soggiornano a Castel Gandolfo.

OK, let's not beat around the bush: this is the worst hotel I have stayed at for a very, very long time ! I was there for work, with a group of colleagues, and we ended up demanding a refund several days before we were due to leave because there were so many things wrong with this hotel. As soon as we arrived, the first issue arose: there was zero Wifi in the room I was given (even though we had emphasised before that we needed at least semi-decent Wifi for work). In order to get any kind of Wifi, I had to swap for a room without any air-con (bearing in mind that temperatures were - on some days - above 30 degrees C). So for minimal Wifi (between 1 and 2 bars), I now had to permanently leave my windows open throughout the night, so that I wouldn't wake up soaked in sweat in the mornings. Wifi throughout the hotel was a problem as well - there were hardly any areas where there was decent Wifi - I tried to make a Whatsapp voice call to my office in quite a few areas of the hotel and was usually cut off after about 10-20 seconds or so. Next issue: breakfast - first of all, the quality and selection of food available was very poor - in the bowl of fruit, there were frequently several fruits that were clearly rotting (which seems to indicate that none of the staff ever properly check). Also, whenever a guest is finished with their breakfast and leaves, it seems that none of the staff properly clean the tables afterwards - pretty much every breakfast I was down there, all the tables were still dirty and not properly laid with new cutlery. When I pointed this out to a member of staff, she just laughed at me and didn't do anything. Next issue - noise levels during the night: during several nights I was there, there was an unacceptable level of loud noise going on until the early morning hours - people shouting, partying, etc (at some point, it sounded like there were about 20-30 people or so in the room above me having a party until about 2am). Obviously, the fact that I had to keep my windows open because of the lack of air-con didn't help. Next issue - mould (or 'muffa' in Italian): in my bathroom there were clear signs of mould on the walls - because of all the other issues, I didn't even bother to tell the hotel about this. Finally - management & staff: First of all, I want to emphasise that there were some members of staff who were perfectly friendly (and almost seemed apologetic at times about the state of this hotel themselves). But some of the staff (at breakfast, for example), clearly did not give a s*** about the guests and did nothing at all to help. The manager - and I am guessing a lot of the flaws of the hotel and the staff attitude stem directly from him - was completely disinterested in any form of criticism (or anything else at all, really). He couldn't even be bothered to look up and acknowledge guests when they walked past reception and at some point, when my colleague wanted his room keys, basically just threw them at him. When I told

我們定了3人間，非常棒！還給我們準備了歡迎禮物！服務也很好！位置有點偏但是酒店有提供免費班車去市區！早餐也很豐富，

Liked the location of the hotel in EUR Rome. The rooms are nice and clean, good TV channels including BBC and CNN. The experience was ruined by the 1 hour + noise from the trucks loading and unloading skips in the next door Euromax shopping centre. The banging noise is horrendous. Sara did offer to replace my room but as i had 1 more night i didn't bother. The breakfast area is very busy and chaotic, takes a long time to get coffee from the Barista's. The breakfast items are okay but nothing substantial, they are very supermarket affair. The corridors are boring and dull and definitely 3 stars. The staff are friendly and helpful. The Euromax shopping centre next door is an excellent diversion on a rainy day.