The manager Wellington was very helpful and always concerned about our comfort during our stay.
翻譯
匿名用戶
公寓6
入住於 2023 年 6 月
家庭出遊
5 則評論
5.0/5
超棒
發布於 2023 年 9 月 26 日
Great service from the manager- clean and well kept premises. Great location for Bastille festival.
翻譯
DalianMan123
公寓6
入住於 2023 年 7 月
夫妻/情侶出遊
30 則評論
5.0/5
超棒
發布於 2023 年 8 月 15 日
Great hotel, very good location close to the shops/restaurants and wine farms. Room 6 was great very spacious and very comfy beds.
One issue was the blind in the upstairs room didn’t work meaning we couldn’t close them.
Apart from that lovely stay! Would highly recommend!
翻譯
訪客用戶
入住於 2024 年 7 月
家庭出遊
5.0/5
超棒
發布於 2024 年 8 月 26 日
Wir waren 2 Nächte im August in franschoek im The Ivy . Die Wohnung ist sehr geschmackvoll eingerichtet und geht über 2 Stockwerke . Wir hatten Glück und die Tage waren sehr warm Nachts war es Mega kalt . Die Wohnung kühlt schon aus , aber sie ist super ausgestattet. Es gibt 2 Klimaanlagen die man anstellen kann und Heizdecken im Bett. Falls man immer Noch friert gibt es noch einen heater. So wurde es wirklich mollig warm . Wir haben uns sehr wohl gefühlt , da man zu Fuß alles erreichen kann. Es gibt eine süße Bäckerei in der Nähe und sogar einen Barber für die Herren . Die Autos sind sicher untergebracht. Wir haben uns wirklich sehr wohl gefühlt
翻譯
freid1229
入住於 2025 年 3 月
其他
5.0/5
超棒
發布於 2025 年 4 月 5 日
Everything about the beautiful apartment was exceptional! Cleanliness, professional, friendly and helpful staff. Location is perfect for those using the Wine Tram; also plenty excellent restaurants close by. Camera equipment was left behind, and within an hour of us leaving, Wellington phoned to inform us of its whereabouts. We returned to collect it, and he was looking out for our car arriving. Wellington’s honesty was greatly appreciated, but he just saw it as part of his job.
翻譯
訪客用戶
入住於 2025 年 2 月
與好友旅遊
3.0/5
發布於 2025 年 3 月 12 日
We traveled with friends on their first trip to South Africa.The Ivy apartments are in a great location to all the streets of Franschhoek. Wellington was extremely helpful in getting us oriented and settled. The downstairs room was very small and hot as there is no air conditioning in that room and you must close the door to get by the bed. The pillows were quite hard and sheets could be of better quality. We were only there for 3 nights so we could accept it.
翻譯
訪客用戶
入住於 2025 年 2 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2025 年 3 月 11 日
Amazing location with top of the line amenities and furnishings … very upscale place with the friendliest most accommodating staff in the very best location in Franschoek… fully equipped kitchen even with a washer dryer, and lovely private balconies overlooking the lovely little town. A percent apartment stay with everything you could want in the very best of taste … would highly recommend
翻譯
stevejerrard2025
入住於 2025 年 2 月
其他
4.0/5
很好
發布於 2025 年 3 月 3 日
We had a nice spacious apartment in a very convenient position for 3 nights in Feb ‘25. Although we didn’t use them much the facilities were good. The man in reception was friendly and helpful. Light sleepers might suffer as there was a little noise from the main road position. Also the back up power for load shedding operated the lights and TV only. Forget the TV - sort out the fridge/freezer. Otherwise all was good and we would return.
翻譯
住宿方回覆: Dear Stevejerrard2025, Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed your spacious apartment and found our location convenient for your stay. It’s also wonderful that our team made a positive impression on you. We appreciate your feedback regarding the noise from the main road and the backup power system during load shedding. We’ll certainly look into improving the backup power to include the fridge/freezer for added convenience. We’d love to welcome you back in the future for another comfortable stay! Best regards,
Mccannjac
入住於 2025 年 2 月
其他
5.0/5
超棒
發布於 2025 年 3 月 1 日
Decor was lovely. Good central location, safe parking, helpful and friendly staff. Only a plunge pool that was disappointing
翻譯
住宿方回覆: Dear Mccannjac, Thank you for your review! We're delighted that you enjoyed the decor, central location, secure parking, and the warm hospitality of our team. Your feedback about the plunge pool is appreciated, and we understand that some guests may prefer a larger swimming area. We truly value your input and hope that overall, you had a wonderful stay in Franschhoek. We’d love to welcome you back again in the future! Kind regards,
Peter A
入住於 2025 年 1 月
其他
5.0/5
超棒
發布於 2025 年 2 月 27 日
This accommodation has two bedrooms, two bathrooms, full kitchen and large lounge. It was perfect for our needs and, furnished to a very high standard. The receptionist is an asset.
翻譯
住宿方回覆: Dear Peter A, Thank you for your wonderful review! We’re delighted to hear that The Ivy Apartments were the perfect fit for your needs and that you appreciated the high standard of our furnishings. Our team takes great pride in providing excellent service, and we’re thrilled that our receptionist made such a positive impression on you. We hope to welcome you back for another fantastic stay in Franschhoek! Best regards,
訪客用戶
入住於 2025 年 1 月
夫妻/情侶出遊
4.0/5
很好
發布於 2025 年 2 月 27 日
We arrived at the Ivy apartment to be told that although we had booked the apartment we had only entered one guest instead of 2 so were required to pay an extra £120 for our 2 night stay, our error so that was fine but just wanted to mention it for future guests. The 2 bed penthouse apartment was huge and all the towels , linen etc were high quality although the glasses and cups in the kitchenette cupboards was mismatched. The secure parking area was excellent and the staff were very friendly. The load shedding was a pain as it was quite muggy and the air con would go on and off throughout the night but this is out of their control unless they could install generators. The position of the apartments is excellent .
翻譯
訪客用戶
入住於 2025 年 1 月
家庭出遊
5.0/5
超棒
發布於 2025 年 2 月 17 日
The host is very helpful and helped us with all our luggage straight away. A covered and secure parking space is also available. The location is great and couldn't be more central. The apartments are spacious, clean and many details have been thought of.
翻譯
訪客用戶
入住於 2025 年 1 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2025 年 2 月 3 日
Lovely boutique feel to the apartments which had great facilities and plenty of space- with secure parking , we had two balconies facing the evening sun. The host , Wellington , couldn’t do enough to please and was superb we will be back. Franschhoek is a beautiful town with lovely shops and restaurants - as well as great vineyards all very local
翻譯
Ferocious1
入住於 2024 年 11 月
夫妻/情侶出遊
4.0/5
很好
發布於 2024 年 12 月 27 日
The location is ideal, couldn’t ask for better. We unfortunately gave it a 4 out 5, as there are multiple things that could be improved. We stayed in the penthouse - Apt.1. The dishwasher, washing machine does not work. Theirs a huge stain on the couch and this is being camouflaged with an animal print throw over. The apartment is great but need a revamp. All the glasses are different shapes, the decor is very old - was probably mod in its day. It’s very comfy - however if noise is not your thing be mindful theirs a restaurant across that’s very loud. It didn’t bother us too much. I would ask for the basic things to be working and a small investment would make a huge difference.
翻譯
住宿方回覆: Dear Ferocious, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed our prime location and found the apartment comfortable. However, we sincerely regret that certain aspects of your stay did not meet your expectations. We appreciate your comments regarding the maintenance and décor. Your observations about the dishwasher, washing machine, and furnishings are noted, and we will be addressing these concerns with our team. Ensuring that all amenities are fully functional is a priority, and we apologize for any inconvenience you experienced. Kind regards,
Kit J
入住於 2024 年 11 月
其他
5.0/5
超棒
發布於 2024 年 12 月 14 日
Great location just off the main street and close to all the shops. Excellent under cover parking with fantastic security. The rooms are very spacious with all the facilities you could ask for including full cooking facilities. Rarely do you find facilities of this standard so close to town and at a very affordable price. Would highly recommend to anyone. The reception staff were very welcoming and answered all our questions. From four very happy Kiwis who just love Franschhoek - a hidden gem.
翻譯
住宿方回覆: Dear Kit, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay at The Ivy Apartments and that our central location, spacious rooms, and comprehensive facilities added to your Franschhoek experience. It’s especially rewarding to know that our reception team made you feel welcomed and attended to all your questions – we’ll be sure to pass on your kind words to them. Franschhoek truly is a hidden gem, and we’re thrilled that you, as four happy Kiwis, loved exploring it. We hope to welcome you back in the future for more memorable moments. Warm regards