獅子莊園旅館

Unfortunately, we had to cancel our planned trip to this property (Leeu Estates in Franschhoek, SA) because of a medical and eventually a surgical emergency. We called and wrote to the property reservations 16 days in advance of the planned trip to inform them of our circumstances and ask for even a partial refund. We were told that we would forfeit the entire amount ($4500 for a two night stay) but that they hope we will come and eventually stay at the property. This was without any offer of credit or even any amount of refund. The property looks beautiful on-line, but what a heartless and non-compassionate group. We had to cancel other reservations in South Africa and Botswana because of these unexpected and extremely serious medical issues and this was the ONLY property that treated us with such indifference. Be careful if you ever plan to stay at this place. ALL THEY WANT IS YOUR MONEY.

This is a lovely property but is not well managed. The service at check in and check out is awful. The bar is almost non existent with no one having any knowledge. The wine is so overpriced. The only Chardonnay available was $125 a bottle - far more than any place in South Africa. The dining room suffers as well —mediocre food served in a very unprofessional manner.

Lovely hotel in beautifully manicured grounds, with the friendliest staff. Rooms were spacious, beautifully furnished and very comfortable ( ours was in the main hotel, not out in the grounds). Situated alongside the Vineyard, with a Spa, art gallery and two restaurants on site. You can also use the facilities at the two other sister hotels in Franschhoek. Highly recommend.

This hotel was the highlight of our South African trip. After explaining our honeymoon's rocky start due to a mishap with our AndBeyond travel planner, Sabrina and her manager worked wonders. Within hours, they upgraded us to a suite and added thoughtful touches to celebrate our honeymoon. The staff's warmth felt like a much-needed embrace after a tiring day. The property is stunning, attention to detail exceptional, and services like room service and the spa were perfect. We enjoyed every minute we spent there. If I could, I'd give this hotel 10 stars. Special thanks to Abundile, Schadley, Sabrina, Florenzo, Bradley, Mandla, Tisetso, Gift, Charlene, and the whole Leeu team. A heartful thank you for an unforgettable and truly relaxing honeymoon, I hope we are able to visit again!

Wir haben 3 Tage im Leeu Estates verbracht - nahezu alleine! Das Anwesen, das Hotel und der Spa-Bereich liegen malerisch in einem Weinbaugebiet. Die MitarbeiterInnen vor Ort versuchen alle Wünsche zu erfüllen. Auch wenn es dir 3 Tage mehr oder weniger dauernd geregnet hat, konnten wir die Zeit dort gut verbringen.

We cannot say enough good things about this property. It is absolutely spectacular. The staff is top notch. Specifically, Zim and Marcus went above and beyond to make our stay special. They arranged for an anniversary celebration for us, which was terrific. The breakfast is very good, and offers a lot of choices. We will return!