獅子莊園旅館

Unfortunately, we had to cancel our planned trip to this property (Leeu Estates in Franschhoek, SA) because of a medical and eventually a surgical emergency. We called and wrote to the property reservations 16 days in advance of the planned trip to inform them of our circumstances and ask for even a partial refund. We were told that we would forfeit the entire amount ($4500 for a two night stay) but that they hope we will come and eventually stay at the property. This was without any offer of credit or even any amount of refund. The property looks beautiful on-line, but what a heartless and non-compassionate group. We had to cancel other reservations in South Africa and Botswana because of these unexpected and extremely serious medical issues and this was the ONLY property that treated us with such indifference. Be careful if you ever plan to stay at this place. ALL THEY WANT IS YOUR MONEY.

Lovely hotel in beautifully manicured grounds, with the friendliest staff. Rooms were spacious, beautifully furnished and very comfortable ( ours was in the main hotel, not out in the grounds). Situated alongside the Vineyard, with a Spa, art gallery and two restaurants on site. You can also use the facilities at the two other sister hotels in Franschhoek. Highly recommend.