拉克雷旅館(La Clé Lodge)

Der Bewertung von Kricho weiter unten kann ich mich nur anschließen. Es trifft alles zu. Leider war die Kritik bei unserer Buchung des "Zimmers mit Gartenblick" über ein bekanntes Portal noch nicht erschienen. Angelockt durch die schönen Fotos und die überwiegend positiven Bewertungen haben wir zum Abschluss unsrer organisierten Rundreise eine private Verlängerung mit ein bisschen Luxus zum Entspannen, Genießen und Verwöhnen erhofft. Die Enttäuschung fing schon mit der E-Mail-Kommunikation an, mit der es dem Hotel nicht gelang, detaillierte und prüfbare Angebote für eine Ausflugsfahrt zu übermitteln. Auch der Wunsch nach einer brauchbare Empfehlung für eine Winetram-Tour mit Angabe der besten Linien, ihre Abfahrt- und Rückfahrzeiten, etwaige Reservierungserfordernisse, Umsteigemöglichkeiten und empfehlenswerte Stopps für Weinproben wurde nicht erfüllt. Stattdessen bin ich während unserer Rundreise aufgefordert worden, Kopien unserer Reisepässe an das im voraus bezahlte Hotel zu schicken! Da die positiven Eigenschaften des Hotels ausreichend und zutreffend dargestellt sind, möchte ich ergänzend nur die folgenden Erfahrungen beschreiben: Der Eindruck und das Interieur des Hauses sind real deutlich dunkler als auf den Fotos. Wir stellten ernüchtert fest, dass unser Zimmer keinen Gartenblick hatte. Einen Gartenblick gibt es nur bei dem vom Hotel so bezeichneten "Gardenroom", das wir mit unserer Buchung auch erwartet hatten. Wir erhielten jedoch das vom Hotel als "Courtyard Room" benannte Zimmer. Hier hat uns das Buchungsportal in die Irre geführt. Den im Zimmer stehenden, ungekühlten Weißwein wollten wir zum Trost nicht trinken, sondern ließen ihn zur Kühlung in die Küche bringen, da ein Kühlschrank im Zimmer fehlte. Die Ausstattung und Einrichtung im Zimmer war alt, einfach und unpraktisch, nicht etwa antik und wertvoll. Im unbeleuchteten Kleiderschrank stand ein kleiner Safe ohne Display, so dass man sich auf der Tastatur leicht vertippen konnte. Alle Holzfenster und -türen waren mit alten Riegeln und Haken schwergängig und wenig vertrauenerweckend. Das Schloss der Zimmertür konnte nur mit Bücken oder in der Hocke betätigt werden. Am Spiegel des Badezimmers fehlte eine Steckdose, so dass man sich dort nicht föhnen kann. Alle Steckdosen befanden sich tief in der Nähe des Fußbodens. Zum Lesen ungeeignet war auch die Beleuchtung auf den Nachttischen. Das Frühstücksbüffet, das auf dem Esstisch für alle Gäste angerichtet war, enthielt sogar Räucherlachs und viel Obst. Es dauerte jedoch gefühlt eine Ewigkeit, bis die gewünschte Scheibe nicht-getoastetes Brot gebracht wurde. Mehrfach haben wir nach dem in Südafrika verbreiteten Sourbread gefragt. Auch am letzten Tag blieb unser Wunsch unerfüllt. Der Service ließ sich am Nachmittag im Garten nicht blicken. Als wir dann in der Küche um einen Tee baten, wurde nicht gefragt, wie wir ihn denn trinken möchten. Auch ein paar Kekse wurden nicht dazu gelegt. An zwei Tagen wurden nachmittags unaufgef

We spent 3 nights here as part of our honeymoon, and loved it. We had a petit room which was very nice, very comfy bed and a nice bathroom. The pool area is amazing with views to die for. Breakfast was amazing, so much on offer and they’ll make you a hot breakfast at request too with no further cost. What sets this apart is the special touches, the complimentary wines poured whilst you bask in the sun, the chocolates by the bed, the wonderful staff who make you feel as if you’re in your own home. Also a great location to walk to many amazing restaurants, bars and to the wine tram (which is epic!). We highly recommend this and would definitely return to a beautiful part of the world

Le Cle was a beautiful lodge in Franschoek. Just 2 blocks off the lovely center of town, it was a quiet oasis. Beautiful gardens and winery in their back was lovely. The staff was exceptional and kept the fireplaces warm (it was a bit chilly in the mornings when we were there), the breakfasts were amazing and every need was met. We ate a wonderful dinner there one night also and they have massage service you can book which was a great way to end our trip to SA! Definitely would stay there again.

We spent two nights of our honeymoon at La Cle and had the most fantastic time. The property is absolutely stunning - our room had a freestanding bath and one of the comfiest and biggest beds we've ever slept in. We were also welcomed by a complimentary bottle of their Chardonnay, and enjoyed complimentary homemade onion bhajis by the pool. The dining room is gorgeous, as is the breakfast - fresh fruit platters, a cheese board, pastries and a variety of delicious hot options cooked to order. There is also a small pond at the bottom of the vineyard with pedalos as well as a tennis court. Lovely spot at sunset. Chanè, Ian, Carmen and the team were always on hand and regularly checked in to make sure everything was to our liking. Thank you so much for our incredible stay - we'd love to return one day!

We stayed for 4 nights in the Courtyard room. We found this venue tried to be a bit of everything and therefore delivered none well. I am still not sure whether we were staying in a hotel or a B&B or your friend’s house (but your friend had moved out). So I’ll just call it a “venue”. First off I’ll start with the positives: - it’s a central location within an easy, safe stroll of Franschhoek centre - could not be better - the lodge has high potential to be something good - rooms and bathrooms are large - the views are breathtaking and being able to wander around their vineyard is nice - Wonderful setting out by the pool with a glass of wine - Ian worked the end of our stay and was a very strong, service orientated team member The service we found just odd and barely there. We’ve stayed in very small venues in the past and had good experiences. They do have staff here - there are 2-3 people working in the lodge plus the manager going between venues. So this place does have staff. But they don’t deliver close to a hotel level of service. They will make you breakfast and do your room. We’d find ourselves having to pop our head in the kitchen to ask for a coffee at breakfast. We felt awkward here, a bit uncomfortable even. It’s not “the best of Cape Dutch hospitality” as their website claims. I’ve seen some comments that it’s like staying at a friend’s house and I can see that. The service style was not for us and not up to standard. They also suggest you tip the staff 250 A DAY! To put that in to context, you tip a good game driver 250 a day. Not housekeeping. I found that a bit embarrassing so we upped our tip a bit. Whilst the venue looks beautiful upon first glance, there’s room to improve. Some of the windows are rotting (in our bathroom above the toilet at the top), it wouldn’t take much effort to pop open the patio doors and the latch came off one of our windows so it’s very insecure as you could just open it from the outside if you wanted to. The safe in the room is tiny - too small for a laptop. Ours also did not work and we were told they frequently break and need replacing. The options we had were to put our things in there and someone to have the one and only key or lock things in our suitcase. General maintenance is a bit hit and miss. For example, air conditioning moved or replaced but not repainted. The pool was not cleaned and there was dirt on the bottom and the steps (we checked it was dirt and not marks). Meanwhile, the pool in the villa next door was being cleaned as we saw on one of our wanders in the grounds. I’ve never stayed anywhere where they don’t clean the pool except self catering private villas (but even those they clean before you get there). Breakfast looks like an impressive spread at first but it’s actually basic. Giant bowls of granola and breakfast cereal fill the table. The cooked was ok. We were in the Courtyard Room which comes recommended on one well known booking website in the UK. It has a big

This hotel was absolutely lovely - we stayed for 3 nights when we arrived on our first trip to South Africa The lodge and rooms are stunning. The lodge has a lovely relaxed quiet private feel as they only have a few rooms, with a pool, terrace and shaded seating area. The grounds are large with the vineyard, pool, and tennis courts. It's only 2 blocks from the village and a short walk to the wine tram so perfect for getting around. Breakfast was plentiful and they arranged special vegan milk & yoghurt for me which was perfect. Would highly recommend for a luxury stay!

We were fortunate to visit Franschhoek, the epicenter of the South African wine lands. Thank you to Classic Portfolio for arranging our stay, which exceeded all expectations with our lodging, activities and dinning arrangements. We stayed at La Cle in La Galerie Villa, which couldn’t have be more beautiful. The villa was absolutely stunning and within walking distance to the village. A special thank you to John and the wonderful La Cle staff for making our stay wonderful!

This beautiful residence is located in a quiet street very close to the village of Franschhoek. You can enjoy a more than 5-star service, tranquillity and an insanely friendly staff. The decoration is top notch, the views magnificent, the catering amazing.... in short, nothing but superlatives for this blissful place! If you're looking for style without excessive bingbling, this is the place to be.

My husband and I stayed at La Cle in December as the first stop on our 3-week honeymoon in Africa. It was a beautiful, cozy, and wonderful experience to start our trip. La Cle has a definite cozy, bed & breakfast feeling - it truly feels like you are a guest in someone's home (in a good way!) We stayed in one of the rooms on the bottom floor which was more than spacious (enough so that I had room to do yoga!) Julia (the manager) as well as her colleague/co-manager were both very personable and always made sure to check in with us as we were coming or going or at breakfast. When we arrived late on a Saturday night (after 16+ hours of travel), they had prepared for us a veritable "feast" - a traditional South African braii with a variety of BBQ'd meats, sides, and a delicious key lime dessert. The grounds are really breathtaking - its hard to tell when you are inside, but the back part of the inn extends quite a ways and there is a huge field, vineyard, and pond in the back! Would highly recommend at least exploring if not taking a bottle of wine and a blanket to enjoy an afternoon outside. The breakfast was a highlight as well - fantastic fruit spread, freshly made pastries, fresh orange juice, and a great assortment of cheeses and nuts - in addition to a cook who will prepare eggs, sausage/bacon, etc. Since we had just arrived in South Africa, the jet lag got us up early in the morning and we ended up doing several long early morning walks around Franschoek. Definitely a benefit of staying at La Cle is its central location within town and the walkability. We visited some of the other bigger hotels (Delayer Graff, Leeu Estates) while we were there and while they were both super nice - it wouldn't have been as easy to walk around. We had several great meals while we were in Franschoek - L'Orangerie, Protege, Chef's Warehouse, and La Petite Colombe - all of which we would recommend.