富蘭克林Zales附近住宿

Friendly and helpful staff and housekeeping. Clean. Seamless check in. Hot showers with great water pressure. Thermostat worked perfectly. Quiet. Conveniently located to restaurants and grocery stores, including Kroger and Trader Joes. Did not use breakfast services, gym or pool, Wonderful stay and will return.

酒店早餐服務很好

我很享受我的住宿。我出差的時候很好。房間乾淨漂亮。一切都很有品味，入住和退房過程很容易

我和兩個朋友預訂了一次狗展旅行的預訂。我們每個人都有一隻小狗。當我預訂時,我檢查了他們帶狗。我們入住並開始進入我們的房間,前台打電話說他們看到我們有狗,他們不帶狗。經過一番討論,前台的女士爲任何誤解道歉,他們說如果我付了押金,我可以留下來。200美元的押金。只要沒有損壞,就可以退還。這個房間的地毯上已經有一塊很大的一塊,還有一些裝飾,正好放在牆板上。然後她說,哦,你們三個都有狗,所以實際上400美元的押金。我們考慮了一會兒之後,決定不留下來。從她的談話和語氣中,他們無論如何都不想我們。我覺得很不舒服,以防他們的規則再次改變,押金無法退還!永遠不會呆在這個最好的西方。

美國刺鼻的香水味道，實在受不了

Wow, this established has been open for 11 days as on 10/11/19. As I drove in, I was already impressed with the facility. But walking in this lobby blew me away. This feels more like an establishnent that is right under Intercontinental in the IHG family if brands. I have NEVER seen a full service Holiday Inn, Staybridge, Holiday Inn Express or even an Indigo this impressive. The room is large, exceptionally designed with the most comfortable beds I've slept on in a hotel. The breakfast was fairly basic, but still itquite tasty. Even though they were sold out and they were feeding about 200 people, the breakfast attatendances kept everything full and fresh. Housekeeping is simply fantastic. All the staff were exceptional, but I would like to point out the General Manager, Terri Aunkst and front desk clerk Oz. I was in the area, last minute, for an emergency. and their compassion, empathy and help was amazing. I will forever be grateful and will be a loyal customer from this point forward!!

We had two rooms, one king suite one two queen regular. Worth the extra money for the suite as the double queen is extremely small room! The king suite was nice and had a small couch, desk area, refrigerator, microwave and one cup coffee maker. Room 201 was the last room on second floor and was quite even though I heard the front desk tell the person in front they were totally booked. The pool area is very nice and has a gas grill for you to use. The only downfall to the pool is that it had a lot of flower petals from the trees and bugs. It really needed to be skimmed! Other than that it was super clean and had bathrooms close by. They also had a fire pit that was really nice separate from the pool area with great seating. hotel is close to really good restaurants highly recommend the pizza place across from the ice cream shop! The ice cream is made fresh daily and it was actually frozen custard. The had vanilla and chocolate as well as one specialty. You can have it in cup or several options of cones, also I think it was shakes.Also they had lots of toppings like candy and sprinkles. There was also a new BBQ place directly in front of the hotel and next to a twice daily shell station. The only downfall I could say was single ply toilet paper! The staff was extremely kind and helpful! We would go back in a heartbeat!