法蘭克福奧斯滕德住宿飯店

酒店位置就在地鐵U6出口旁邊，交通方便，早餐美味，酒店隔音好，寧靜，整潔，最另我滿意的就是酒店大堂職員主動安排我們提早入住，因為坐咗14小時機飛機，太累，職員讓我們提前入住讓我們好好休息，真的非常感謝

Lovely hotel, very clean and great ambiance in all public areas. Fantastic breakfast buffet with fresh hot and excellent cold selections. Room was a nice size, beautifully tiled bathroom, and lots of hot water. View was great too. Bed was comfortable with two fluffy pillows (only used one). Bar food was very good and reasonably priced. Staff were friendly and helpful and offered a breakfast to go for our early flight departure. I did note a 2 euro price to borrow an umbrella, which seemed petty. Location is perfect, beside the river, lots of restaurants close by. Old Town is about 15 minute walk away, and Main train station 30 minutes walk or 15 minutes on # 11 bus (Ostend train station was closed but it is only 4 minute walk). Airport is other side of city, so about 30 minute car ride. Highly recommend this hotel for visitors to Frankfurt. We stayed four nights.

Titel: Erstklassiges Hotel am Zoo - Ein rundum gelungenes Erlebnis Sehr geehrte Leserinnen und Leser, ich möchte Ihnen gerne von meinem Aufenthalt im Hotel am Zoo berichten, einem erstklassigen Hotel, das ein unvergessliches Erlebnis bietet. Besonders beeindruckend war das reichhaltige Frühstück im Hotel am Zoo. Das Buffet ließ keine Wünsche offen und bot eine Vielfalt an köstlichen Speisen, die frisch zubereitet wurden. Ein solch leckeres und abwechslungsreiches Frühstück ermöglichte einen energiegeladenen Start in den Tag. Das Personal im Hotel am Zoo, insbesondere Frau Yasemin an der Rezeption, verdient besondere Erwähnung. Sie war äußerst zuvorkommend, empathisch und immer bereit, zu helfen. Der Service im Hotel war durchweg erstklassig und trug maßgeblich zu einem positiven Gesamteindruck bei. Die Lage des Hotels am Zoo ist unschlagbar. Mit direktem Zugang zum Zoo in unmittelbarer Nähe, ist es besonders für Tierliebhaber und Familien ein großer Vorteil. Man kann den Zoo bequem erkunden, ohne weite Wege zurücklegen zu müssen. Die Zimmer im Hotel am Zoo sind komfortabel und geschmackvoll eingerichtet. Sie bieten alle Annehmlichkeiten, die man während des Aufenthalts benötigt, um sich wohlzufühlen. Die Sauberkeit der Zimmer war hervorragend und sie wurden tadellos gepflegt. Alles in allem kann ich das Hotel am Zoo wärmstens empfehlen. Die erstklassige Lage in unmittelbarer Nähe zum Zoo, das reichhaltige Frühstück, das freundliche Personal, insbesondere Frau Yasemin an der Rezeption, und die komfortablen Zimmer machen den Aufenthalt zu einem rundum gelungenen Erlebnis. Mit freundlichen Grüßen, giuliano demuro

Sehr netter und flexibles Personal, saubere Unterkunft. Toller Ausblick auf den Main. Trotz Straßenlage ruhig genug , auch wenn die RTW’s zu hören sind zum benachbarten Krankenhaus. Es ist im Apartment alles da was man benötigt. Würde definitiv nochmal buchen!

The room was incredible for the price - the beds were even comfier than my bed at home! It was clean, and the staff cleaned it daily. We barely saw anyone as reception was closed most of the time, but the lady on check in was polite enough. There was sky tv in the room, hair dryer and the shower was lovely, with hair and body wash provided also! We had a bedroom for 3 with 3 proper single beds and room to spare. Really really impressed. The location was about a 10 minute walk from the Christmas market, with a few bars and restaurants a small walking distance. It was quiet around the location also, not much noise from the street.

房間乾淨整潔、在市區，出入方便酒店行5分鐘左右有兩個大型超市。

酒店小巧精緻非常乾淨，早餐不錯。是德國人開的店，衹要同胞們入住其間安靜，不喧嘩，有禮貌，煮了泡麵自己要清理扔掉，否則味道大 （印度人則喜歡弄咖喱），你就是受歡迎和尊重的客人。

I stayed at this hotel from the 12th to the 14th of February. I left all my travel money and my wedding ring in the safe for security, when I left for the airport and check out, I forgot my belongings inside the room safe where I had put my personal password, the big problem starts there. When contacting the hotel, the enormous difficulty began to respond and check the room, after more than 12 hours of the incident, they simply told me that there was nothing inside the safe and that in fact I was stolen inside the hotel safe, without any justification for how this happened and no goodwill movement to resolve the theft, acting normally at a loss of over $5,000 with no remorse or willingness to help the customer. very upset about being robbed inside a hotel that apparently seemed reliable, but it turned out to be completely obscure and without any security management, as belongings disappear from a safe that had a personal password and nobody takes care of it. other than that, the hotel had enormous difficulty in providing feedback, it did not respond to emails, calls, contacts via the booking app, showing itself to be completely conniving with the crime that occurred inside its facilities and not willing to do anything to solve it the same. Stay away from this hotel if you want to have your belongings safe, if you have no option, don't trust your room alone to anyone. Looks can be deceiving, don't go through the same problem as me. I'm putting photos of the room with my bags and then at the airport and my live ticket too, to prove my stay at the hotel and in what I said where I was rudely stolen inside the safe where I put my personal password, after forgetting my objects and get in touch two hours later someone had gone there and stolen all my money and wedding ring.

Супер обслуживание, чистота в номере, довольны выбором, обязательно вернёмся

The guests really enjoyed their stay. The manager was very friendly and serviceminded and the bar were of good standards. It was a friendly environment, with pleasant people all around. The guests would really recommend this hostel, close to both the tram and metro. The guests would like to come back!