Decent hotel with clean beds, hot showers, and great food in the upstairs grill house. What absolutely spoiled our stay was having the drinks bill magically increased on our dinner tab! All seven of us had a few beers before and with dinner and were all quite sober. So we were quite surprised to see over 60 alcoholic drinks on our bill between seven, nearly 9 drinks each! We each had a large main course and shared starters, so would have been physically impossible to fit that many drinks in our system! Unfortunately we had already paid our bill before checking the details. When confronted our waiter stammered and couldn't make eye contact with any of our team. We demanded to see the manager who eventually arrived. After being asked if he thought it possible that we had each consumed 9 drinks a piece, he just laughed and looked at us condescendingly and said yes. After waiting for over 20 minutes we grew tired of them and left. Surprisingly, the manager then came to knock on the door of one of our team and said upon doing stocktake it appeared that there were an extra 8 beers in stock, and that we would be refunded for them. Absolutely a hugely disappointing end to our trip to have the staff attempt to rip us off. Be warned if you come here in a large group, you WILL be taken advantage of.
2 評價