南沃斯堡希爾頓逸林飯店及度假村(DoubleTree by Hilton Fort Worth South Hotel & Conference Center)

不太在乎員工有點粗魯，讓我感到不想要

We booked a room for a king bed a sofa bed for 4 people. However the hotel only gave us a king bed without sofa bed. After calling *******, I was told the roon was over sold. They offered a room with two queen. We have to accept without other choice. We arrived at midnight, and need to go to sleep asap. The staff is not helpful, and we have to call ******* for almost 1hr to resolve the issue. In time of over sold, hotel usually give free upgrade to better room, because the problem is their fault, but the staff here only give robotic answer. Very poor service!

The hotel halls, doors, walls, glass, elevators and our room and bathroom were all very dirty. Like visible dirty, smudges and grim build up. Very gross.

the outside looks sketchy, then after i paid for the property, the staff tried to not let me check in.

Muy buena estancia!!! Las galletitas de entrada estuvieron muy bien !!!

Our room was 107, a suite with 2 queen beds. Overall it was nice, however the air conditioner is making a loud squeaking noise when it kicks on. This woke me up several times throughout the night. One of the pictures in the sitting/eating area had some food (assuming) splattered on it that was missed by maids. Other than that the hotel was nice.

A joke of having a bar and restaurant with any capability. One person bartender, hostess, waiter, bus boy. 13.00 glass of merlot wine came from a previously opened bottle of wine, which had turned vinegary, bitter. Person so busy, didn’t have the opportunity to complain.

The hotel once inside was nice and clean. The area is just real desolate with little to no amenities. I’m not going to say it was unsafe seeming but just remote in ways. Would stay there again just a little obscure and off the beaten path.

Spur of the moment stay, only downside is the pay to park, I’m not sure this is necessary considering the amount of room for parking. One guy working bar, service in the restaurant and the Starbucks orders during it stay, but he did great. Front desk staff very friendly! Love them cookies!