Firstly I want to say how friendly staff at the front desk are: Thanks so much for making me feel like family Ramil and Erwyn This hotel is close to everything inFort McMurray. It was easy to get to and from Airport and the work site from this hotel. Always greeted with a smile and a hello from their staff!
Clean and quiet. Do not have gluten free options for breakfast. Did not receive the room I booked on line (1 queen bed). Pillows are very puffy but the bed is very comfortable. Staff is very friendly and helpful.
Front desk and staff CAN NOT be trusted!!!! Hotel overcharged me for my room over $130 and refused to refund me. I booked a standard room and they charged me for an 3 bed suite. After several attempts to get my money back I quit. They can be thieves and be VERY proud of themselves. Myself or my kids sports teams will never step foot in that place again. Also hotel pool was being renovated during my stay and I was not made aware of this when booking. Very disappointed in everything.