喜來登塞普勒斯克裡克勞德代爾堡套房飯店(Sheraton Suites Fort Lauderdale at Cypress Creek)

Nice place

The bathroom was terrible, with peeling ceiling paint. For a suite, there is no bathroom space. We booked as a family of four, but received only ONE bottle of water daily!! Disgusting! The hotel's agent had approved us to have a pool party which was the whole reason for the visit to FL. We were having our party and the hotel staff told us to stop our birthday party, otherwise they would call the cops! Our music was not loud, we were not noisy, we were at the pool and we had the booked time to be there. But they didn't want to listen, and the staff said they were not made aware of any party or special booking, that it was not in their records. If you agree on anything with this hotel, please get it in writing, don't forget! Overall, it was a dull stay for us. I wouldn't use this hotel again.

I would not return there anymore the floor needs remodeling. Carpets are old dirty and smelly. Forget about the manager who were on site when I arrived she’s very rude. It was very convenient for me it was close to all the venues that I had to attend. But unfortunately I won’t go back thanks

Staff was rude and not helpful. Restaurant table service breakfast seemed to have been served from the members only free breakfast buffet. Most of the “hot”’food was cold and the milk was sour. Room was dirty. TVs and air conditioner didn’t work until we had multiple maintenance visits.

There was nothing clean about this hotel. At first sight everything looked great, but once you got into the room, it was dirty it smelled like mold the customer service at the front desk was very good though.

The staff was great especially Roberto, Silvia and Michael. They were friendly and helpful. The carpet should be removed in the room since it seemed to hold a scent that wouldn’t go away. Overall for the time spent it was what I needed for my duration in FL.

Everything was excellent except the room furniture was a bit tired (Stain on one of the upholstered chairs. Service, comfort level, and food were very good.

The staff was not friendly or helpful. The carpet on the hotel hallways was in terrible condition, dirty and damaged. The room was clean and comfortable.