Christelle
2023 年 4 月 10 日
Excellent hotel with a true 5 star service. The staff was outstanding and truly goes out of their way to make their guests feel special and valued. Our room was beautiful and clean, so was the hotel in general.
We did have a couple of noise disturbance. There is a rooftop bar on the 25th floor that has a DJ on Saturdays and we could hear the music very loudly until 2AM. We didn't mind as we were up anyway but it would have been nice to be given a heads up since our room was on a high floor. If you are looking for a quiet room, ask for one on a lower floor.
There also is some constant pipe noise that seems to be coming from the elevator I'm not sure but here again, if you're a light sleeper, make sure to ask for a room away from elevators. Despite this, the level of service and attention combined with the attention to detail and how beautiful the rooms are, largely outweigh the negative. If you're a light sleeper make sure to take the above into account, otherwise do not hesitate to book this hotel! We will be back for sure!
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