道奇堡Buena Vista University Fort Dodge附近住宿

Staff was not friendly. AC was off in room so it was extremely hot when I entered. Requested first floor due to an injury. Received 2nd floor with no elevator. Reserved a 2 bed room. Got a single king room. No prepayment required. However staff member informed me that they had tried to run my card already. I informed them that it would be a late check in when I booked so they should not have done so. Area was ok but not great. Very disappointing.

Sleep Inn & Suites Ames near ISU Campus Google review summary 4.2 342 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Priceline 8.5/10 · 133 reviews Tripadvisor 4.5/5 · 483 reviews Sleep Inn & Suites Ames near ISU Campus 4.3/5 · 1,053 reviews Reviews Search reviews Yaha Ro 1/5 3 minutes ago on Google Worst experience with their management. My 82 years old mom and I had a two night reservation at this hotel. Due to been affected by a tornado in Texas the evening before traveling to Iowa, we were not able to leave Texas. Right after the tornado, without any power, limited communication system in my city and low cellphone battery, I reached out to request a courtesy exception to cancel my reservation without any penalty. At the same time, I reached out to my other hotels in Ames and my airlines to request the same. All hotels and my airlines were able to provide this courtesy cancellation with a full refund or credit (including for reservations booked tru 3rd party agency). Surprisingly, after several attempts to connect with their management the night of the tornado and the days after the staff informed they were not honoring the courtesy request, not even rescheduling our stay. It is very fortunate this was their decision in the middle of our local emergency. I will never book this hotel again. Book any other hotels in Iowa.