The worst hotel in the world 👎👎👎👎👎 ❌❌❌❌❌ (Anyone who’s planning to go there … Think twice !!!!!!!!) The owner was really rude! We booked the hotel at Richmond house” for one night about three months before traveling and “Richmond house hotel” had already confirmed the reservation for us via an email We have never changed the date or canceled the reservation even once But on the day we arrived, the owner just told us that “Oh, we are sorry, We gave the room to another group already, they planned to stay 2 nights and now there’s no room left, you have to search for other hotel. It’s common that hotels can cancel your reservation , all you have to do is just go find some other place” That’s absolutely rude, she didn’t take any responsibility. No apology with truly feelings at all. It was in the evening and it hurt our feelings a lot It was a waste of time and also the owner’s conversation was really hurt our feelings We won’t take anything serious if the hotel canceled us before arriving so we could find some other place that we would love to stay. Not like this that there’s no any cancellation email or phone calls from the hotel and they just told us when we arrived and we had to stay and pay for an unknown hotel that was available at that time We traveled from overseas so we planned and booked, we didn’t just walk in! The worst experience ever!!!!!!
翻譯