布卡拉曼加度假飯店(Club Campestre de Bucaramanga)

Siempre vamos una vezal año, con varios familiares a visitar Colombia. Este año, lamentablemente encontramos el servicio muy desmejorado: El personal en recepcion no fue realmente amable, no encontraban la confirmacion del pago que ya habiamos hecho por lo que nos iban a cobrar doble, nos tocaron la puerta del cuarto multiples veces para "recargar el mini bar" pero no hubo limpieza de la habitacion solicitada mientras ibamos a desayunar. Como habia un evento el hotel estaba tan lleno que no pudimos seleccionar la habitacion que nos gusta (nuestro error) y como estaba tan lleno no pudimos extender nuestra estadia 3 dias adicionales como pensabamos hacerlo. En general es un excelente hotel, pero la actitud en recepcion y las molestias en la habitacion nos hicieron sentir no tan bien recibidos y acogidos como en otras oportunidades. Igual volveremos.

Todo muy bien.

This was my second time staying at Hotel Campestre. This time, my 13 year old daughter accompanied me. She couldn’t enjoy the gym and the women spa area. They have restrictions and only women over 16 years old are allowed, so my daughter had to wait for me in the lobby while I was there. Anyway, I couldn’t enjoy myself in peace. Again, the hotel is lack of green area for the guests to walk. Most of the green area is for golfers. Food is excellent, specially the breakfast buffet. Staff attention is outstanding.

Excellent place to stay

It is a very good hotel. I stayed with my mom and my nephew The view of the golf course is very beautiful. The breakfast buffet is very good and the staff is very kind and attentive to please you. I really liked the Women Spa area. My only complaint is that even thought it’s green everywhere, there is not a trail area or space where you can walk or sit down and enjoy nature. The golfers have the priority.

For the money I paid I would have gotten a better hotel. This hotel has staff that don’t know anything. Bar closes early, restaurants are closed. Service was horrible. No one answers the front desk, had to call many times. The only thing good was the food. But I will NOT come back. I wanted to become a club member and was trying it out. Not worth it. I wish I could get my money back. Granted I spent a lot of money in food and drinks. Service is horrible.

Excellent hotel/resort to stay at. The rooms are extremely comfortable with an excellent view of the super well kept golf course. We had an excellent time here and enjoyed all of the amenities of the hotel. This is an excellent place to get away from the city for a couple of days.

My family stay 4 nights. The rooms are modern, new, clean, and spacious. The Breakfast is excellent. Our view was lovely. The big window looks like if you are looking at a painting. Always try the "empanadas". You have so many attractions for all the family. I really like that the hotel is seclude but very close to the "Cañaveral (the city) that you can walk to the mall and find infinity of stores. Colombia has the mos exquisite bread in the world. I recommend to the hotel to place Kleenex in each room. There are no English language TV channels which should be a must in this type of hotel. Also, i consider the mattress were very hard. Nevertheless, an excellent place to stay.

It was great! We liked everything about it.