布魯內萊斯基飯店

Hotel was charming and lovely with the most comfortable bed and pillows for a perfect night’s rest after a day of exploring. It came with all the room amenities one could possibly need (water and coffee pods were always replenished, toothbrushes and toothpaste were there even without us having to request etc) and there was AC - something less common in Italian hotels, it seems. Service was excellent. In particular, Sergio was extremely kind and helpful throughout our stay, especially when we had trouble navigating our car through the narrow streets of Florence with poor Google Maps directions. He got someone to help guide us to the hotel, before helping to valet park our car at a nearby garage. Sergio also took extra care to make sure our stay was wonderful, always offering to go the extra mile with a smile. The hotel location was also very convenient, with everything worth visiting/ seeing within 400-500m. Would 100% stay at this hotel again the next time we are back in Florence!

Absolut empfehlenswert! Äusserst komfortabel und gepflegtes Hotel mit sehr freundlichem und professionellem Personal und ausgezeichneter Küche.

Location was good. Amenities were not very good and not very bad. And some of the facilities were not functioned well. The problem was that the staffs at the front were a bit rude. I’m not sure their attitude has something to do with my race. But I felt like they just don’t like us because we are asian. it was not professional. If I come back to Florence some day, I don’t think I choose this hotel again.