伊斯特飯店(Hotel Ester)

Good location near other places in the city. Staff was friendly. Room was a nice size. Overall would return!

좋았어요~ 근데 디퓨저 냄새가 제스탈은 아니였습니다 엄청 친절하시고 방도 좋았습니다 또 체크아웃 하고 짐도 맡아주셨어요 위치도 좋았습티다!!

On nous a donné une chambre de moins de 8m2 ! Certes, très propre mais vraiment très exiguee ! Pas d'insonorisation, nous avons pu profiter des bruits du boulevard toute la nuit ! En outre la chambre était une vraie passoire thermique ! Le petit déjeuner est médiocre, les produits sont de très mauvaise qualité. la salle de restaurant se résume à deux petites tables dans un couloir, glauque, peu éclairée, cynique. La direction nous a invités à prendre le petit déjeuner dans notre chambre. Nous lui avons fait remarquer qu'il n'y avait pas de place. Cerise sur le gâteau, le dernier jour, la direction avait chargé la femme de ménage de nous remettre 10 euros car il n'y avait pas de petit déjeuner à disposition. Je ne comprends pas cette gestion. L'hôtel était vide. On aurait pu nous proposer une autre chambre plus conforme au descriptif. Mais peut-être que le descriptif est mensonger....C'est honteux de nous avoir traité de cette façon. Si je n'avais pas réglé la totalité du séjour à la réservation, j'aurais tourné les talons pour aller m'installer dans un autre hôtel. Donc , passez votre chemin et choisissez un autre hôtel. Ce n'est pas ce qui manque dans le centre historique de Florence.

We stayed here on an Intrepid tour. Probably my favourite hotel on this tour, especially in Italy. It is in close proximity of mercato, street markets and lots of restaurants. Our room was at the back and far from the noisy street. Our concierge went above and beyond by not only doing our washing that we paid for, but hung it out on a hoist in our room. I initially wasn’t sure how I felt about that but decided it was a favour and was very helpful.

Hotel vicinissimo alla stazione, pulito ed accogliente, completo di ogni comfort.Il personale gentilissimo e sempre sorridente. Lo consiglio!Se torneremo a Firenze sicuramente torneremo all' Hotel Ester!

Supermarket breakfast ‘ croissant’ from a packet of 10 microwaved to perfection,Instant coffee broken coffee machine. Surly staff. Lift not working shower not draining. Gaining entry is unnecessarily difficult. Mostly it was the unpleasant staff

I stayed here as part of an Intrepid tour. It is NOT a 3-star hotel...more like a 2 star touching a 3. Having said that, the room and the bathroom were comfortable thought I suspect the Mercure on the opposite side of the street may be more comfortable. It is also important to note that whilst my internet reception was good - I could even FaceTime home or watch Netflix...some others had rooms with terrible internet reception. The included breakfast is VERY basic (think boiled eggs, croissants, yoghurt etc.) as opposed to scrambled eggs, sausages etc. - best try somewhere else for breakfast.

Hotel ester is conveniently located beside the train station, which is exactly what I needed. The area around the building is not quiet, but that is expected. There was a grocery store nearby, which was great. The duomo was only a short walk away. The hotel room was clean and well maintained. The bathroom walls were the only ones that might need maintenance at some point, due to moisture buildup over time. Overall a nice convenient location.