弗洛斯霹靂飯店 - 歐塔諾

It is an escape room of an apartment. It is an old apartment with steep stars and a narrow passage to it. The walls are starting to crumble and it is a bit dirty. The location is actually good, not too far from centre!

When in Florence stay somewhere else! We were left really disappointed by our stay here. Communication had been great prior to the stay, and the apartment is in a good location and well maintained. But so many things went wrong during our stay that we can’t leave the positive review we had hoped to! When we arrived at the apartment, the water, air conditioning and some of the electricity was not working. The owners did respond and we were able to turn the water and electricity back on, and said that they would send someone to fix the air conditioning the next day. We were left uncomfortable over night in the apartment given it was a very warm evening. The next day we were instructed to leave our keys in the lockbox for the maintenance team to fix the air conditioning, however they never came. We also got locked out of the apartment building for 30 minutes because the access phone number didn’t work this time. Overall we were really disappointed and wouldn’t recommend this stay.

Location is great and the unit itself is very nice and spacious! Only downside is that the stairs are very narrow and inclined. Might be dangerous if you carry heavy bags or for old people.

Refugio Excelente localização, bairro tranquilo, seguro, com boas opções de mercados e restaurantes e próximo da zona central, apenas 20 minutos de caminhada