美玉飯店(Hotel la Gemma)

Well located and amazing service

Soggiorno Fantastico

When we arrived at Hotel La Gemma, it had been opened a grand total of 15 days. But no one could tell because Gianluca, the Hotel Manager, was in charge and everything was already in full swing and running smoothly. Gianluca himself showed us to our suite and made us feel welcomed. He was warm, engaging and very helpful throughout our 3-night stay. He even showed me how to make the stamps stick on my postcard by gently peeling off the back of them - they were adhesive like stickers. Before Gianluca came to the rescue, I was licking the back of the stamps like a fast-melting gelato but they still wouldn't stick. Gianluca also patiently walked me through the Tren Italia website to book our train tickets to Venice - all on my mobile phone. Eduardo at the Front Desk was earnest, lively and of great assistance. At breakfast, Luca the waiter was very good at explaining the extensive menu and choices available. He was solicitous and anticipated our needs. We missed him when he was not on duty. The hotel’s location is excellent, right in the heart of Florence and a stone’s throw from the Post Office. It is a very short walk to Piazza Republica, Ponte Vecchio and the beautiful landscape of the River Arno. The rooms are very well-appointed; huge comfy beds with fluffy pillows, a wide array of fragrant toiletries and, thick body-encompassing towels. The impression is one of old-world sophistication and luxury. We really enjoyed our stay and look forward to returning to Hotel La Gemma.

Hotel La Gemma was a GEM ! It is located perfectly in the city center of Florence, staffed with smiling friendly people, and has spotless gorgeously appointed rooms. The restaurant serves delicious food in a city loaded with great places to eat. There is no doubt, if in Florence again, my wife and I will be staying at La Gemma!

L hotel migliore in cui sia mai stata. Personale attento, disponibile ogni tipo di servizio. Un piccolo angolo di paradiso nel cuore di Firenze Due giorni di relax totale immersa nel bello e nella cortesia di tutto lo staff» Non vedo l ora di tornare GD

Beautiful boutique hotel in the heart of Florence. Everyone at La Gemma is super kind, just like family. Luca's Ristorante is exceptional. We would stay there should we visit Florence again! We cannot thank La Gemma enough for all the attentions.

During my recent trip to Florence, I had the pleasure of staying at an exceptional 5-star boutique hotel located in the heart of the city. The hotel had only been operating for about 5-6 months, but it felt like it had been there for years. The staff was extremely accommodating and responded promptly to any requests I had. The interior designer had done an impeccable job decorating the common areas and rooms. I had the opportunity to stay in both the "superior" room and the suite, both of which were decorated with excellent taste.