Microtel Inn & Suites by Wyndham Victor/Rochester

It was great place

5 stars great stay The stay was fine I got in late but they had my room ready. The lady at the front desk was very nice.

I had an extremely disappointing experience during my recent stay at this hotel. The bathroom floor had visible human hair, and we had to call housekeeping to clean it. The ironing board had burned spots, and those marks transferred to a brand-new white shirt I had planned to wear to an event—completely ruining it. Worst of all, ants were crawling all over the window area and even got into our clothes. This level of cleanliness and maintenance is unacceptable, and it significantly impacted my trip. I expected much better for the price we paid. I hope management takes feedback like this seriously and addresses these issues for future guests.

The hotel is probably ok for an overnight stay. We were in town to meet family and stayed for 2 nights. Unfortunately, this hotel has no elevator, so carrying all of our luggage up the stairs wasn't ideal. And there are no microwave ovens in the rooms. Speaking of microwaves...on the first night, we had to evacuate because the fire alarms went off about 10:00 pm. When we got downstairs, the main lobby area was filled with smoke. Apparently, someone set their popcorn on for too long and burnt the heck out of it.

Decent but lacking in some areas It was mostly good, except that it wasn't particularly clean nor did it seem the room was serviced. The reson I say that is when I went to climb into bed and pulled back the covers there were a pair of dirty socks under the covers on the bedspread. Additionally there were several black hairs on the pillow cases.

Bed was not a queen bed. Queen beds are at least 60 inches wide, the bed was 56 inches. Also, bed was very hard.