Amazing staff... could not have been friendlier or more helpful. The room itself was decent too. One drawback - unlike ever other airport hotel I used on this recent trip (Bristol, Berlin and Stockholm) - this airport hotel was actually quite a walk from the terminal and therefore runs a shuttle bus. Not a huge problem, but it requires you to plan more specifically your departure. The biggest problem - it's freaking expensive for a basic hotel, which isn't even actually connected to the airport.