達爾埃爾馬塔夫旅館

非常漂亮的 Riad 酒店，工作人員非常熱情友好，酒店位置便利，靠近露天市場入口（如果您四處閒逛，很容易找到回來的路），就像我一樣... :)

我們在短時間內要求額外的住宿，他們為我們提供了住宿。他們在安排深夜出租車和清晨退房方面也非常有幫助。

Obnoxious service At night I tried to go out of the hotel to eat out, but I could not open the entrance door with my key by any means. I repeatedly called the contact number but there was no reply. After a while three Moroccan women happened to get down the stairs. I talked to them and they tried to open the door with my key, but in vain. They kindly called the hotel owner and the responsible person was coming here to solve the problem soon. I waited alone in a dark lobby for as many as two hours, but no one came to help me. Consequently, I could eat nothing. A cold water shower ruthlessly pierced the hungry traveler. Next morning a hotel guy appeared but even he couldn't open the door with my key no matter how many times he might try. He said the receptionist would come here at 9 a.m. to change the keys. Nevertheless, she was late for as many as 30 minutes, not caring how badly the customer suffered. Unbelievably, she went so far as to make a self-centered, violent remark that I, a customer, should have waited and asked some other guest to open the door last night. Additionally, she flatly refused my refund request for cancellation fee for additional stays and passed the buck to me, shelving this hotel's terribly slow support. I have never experienced such a sloppy, obnoxious service in any other hotel.

我和我的姊妹們在菲斯的這家 Riad 酒店住了一晚，真正讓我們感到驚喜的是接待處女孩的熱情、樂於助人、友善和親切。不幸的是，我感覺不舒服，被迫在裡亞德酒店住了一天，她很擔心我，讓我在退房時間後繼續住在房間，而且她總是對我的狀況很感興趣！然後她幫我們預訂了去機場的計程車並負責列印我們的登機證。這份恩情不容忽視！