塔齊達爾 - 麥地那景觀

I recently visited your establishment, and I was met with a deeply disappointing experience. Upon arrival, I was informed that you were overbooked and could not accommodate me. However, what struck me as odd was that the place was far from crowded, and there seemed to be no valid reason for this claim. It was frustrating to be turned away without a reasonable explanation, especially when it was clear that no one else was around. What made the situation even worse was the rude behavior of the staff member handling the situation. Instead of offering a polite explanation or providing an alternative solution, the staff member was dismissive and condescending. The tone, language, and overall attitude displayed were unprofessional and added to the frustration of the situation. It felt as though my presence was more of an inconvenience than an opportunity to serve a paying customer. I understand that businesses can experience challenges, but to be treated with such disrespect and to have a clearly unjustified overbooking claim presented was unacceptable. As a customer, I expect to be treated with courtesy, understanding, and professionalism. Unfortunately, that was not the case here. I sincerely hope this feedback is taken seriously, as I would not want anyone else to have to endure the same negative experience. I would appreciate a response to explain what went wrong and to ensure that future customers are not subjected to similar treatment. I look forward to hearing from you soon.

The slim lady at the reception in the evening completely lacks respect and professionalism, showing a severe lack of the necessary experience for this field. She clearly attempts to exploit visitors financially in non-transparent ways. We were given a room in extremely poor condition, with the bathroom having an unacceptable odor, while the inflated price was far beyond what was offered on booking sites, even though the place was completely empty and gave off an eerie vibe. This was one of the worst experiences we’ve had, as the stay was unsatisfactory in terms of both sleep comfort and food quality. I do not recommend this place at all, so don’t waste your money and peace of mind by resorting to it.

Durante un tour in Marocco la nostra guida ci ha portato a vedere un riad a Fes. Bellissimo, stupendo, elegante e con una bellissima terrazza con vista sulla città. L'abbiamo solo visitato e non abbiamo soggiornato, ma penso che sia il top fare qualche giorno qui. Davvero bello e pittoresco.

incroyable Riad immense et juste grandiose avec vue sur la médina il n'est pas au coeur de la médina mais justement très pratique car le taxi peut vous déposer devant ainsi que vos valises ! et il est aux portes de la médina le personnel est incroyablement gentil et serviable le restaurant très bon et authentique il y a plein de terrasses où vous pouvez vous installer pour contempler la médina les chambres très authentiques vraiment n'hésitez pas allez y ! merci pour votre accueil !