As group of 6 adults and 2 children, requiring for accommodation including 1 accessible room our experience trying to book was abysmal. The organiser received a quote, once all had agreed the venue and cost, she attempted to book online, for some reason the accessible room wasn't aviailable to book online so called the Hotel, to be given an increased prince, so again contacted the other members and then called again to confirm the increased price was acceptalbe, only to be told the price had increased again! When querying this she was told that 'if you travelled you would understand'. Suprised I called the Manager to explain the above, who confirmed that this is indeed the method they use., compaing it to sourcing an airline. I told her we would not be staying as we had secured a booking at The Crow Wood Hotel, with no problems. I can only say how pleased I am that we did so as the Crow Wood was perfect. Also what I didn't realise until driving past the Fence Gate is that the rooms are down the road from the Hotel. This would have presented problems for the wheelchair user.
滿意
74 評價