法明頓飯店

一切都很棒，特別是有溫泉和健身房，早餐非常棒，接待都很nice，要是能有洗漱用品更好了。碰到電梯不能用，還好房間在二樓。😊😊 出門看到小松鼠，驚喜

I had a poor experience at the Sheraton in Novi while staying with a family member to celebrate a belated Christmas as we weren't able to get together around Christmas proper. While I was upgraded to a room on the club lounge floor, the guest room I received was not clean by any definition of clean. There was hair on the desk and desk chair, hair on the toilet, hair under the toilet seat, hair on the wrapped bar of soap and soap dish, stains on the desk, and stains on the face tissue container. The single bathrobe hanging in the closet appeared to have been previously worn and didn't have a cincture. On my reservation I specifically requested only 100% feather pillows. My reservation also requested a bathrobe, slippers, extra pillows and extra towels. I didn't receive any of those things. The four pillows were four polyester down-alternative pillows. Those pillows are horrible. They always feel like someone stuffed cotton balls in a pillowcase. During check-in I noticed a sign at the front desk saying daily housekeeping is not provided, unless specially requested. The major cleanliness issues that I experienced are a direct result of what happens when hotels don't clean rooms and other spaces each and every day. I received zero Marriott Bonvoy elite status recognition. Specifically, I was not offered the choice at check-in of breakfast in the restaurant, an amenity or points. I complained to the general manager, who to his credit acknowledged the lack of cleanliness was unacceptable, fully apologized and took responsibility. To resolve the issue, he offered to comp my stay and ensure that the room was thoroughly cleaned while we were out of the room and off-property at a nearby shopping mall. He also apologized for the lack of Bonvoy recognition and provided the $100 cash compensation that is required by Marriott for not offering guest with platinum or higher Bonvoy status the choice at check-in of breakfast in the restaurant, an amenity or points. When we returned, the room was properly cleaned. The pillows were replaced with feather pillows, although none of the feather pillows had pillow protectors or pillowcase liners. Two clean bathrobes and two pairs of slippers were placed in the closet. The general manager was also kind enough to leave a bottle of wine in the room. My family member was really appreciative of that gesture. Despite the issues, the staff that I encountered throughout the stay were polite, welcoming and hospitable. That aside, there was zero excuse for the cleanliness issues or the lack of attention to what was specified on the reservation The club lounge was open with an average evening offering that included a selection of assorted cheeses, crackers, grapes, fruit and some basic canapés. Besides free nonalcoholic drinks, an honor bar featured cheap house wine ($5 retail bottles of wine) selling for $5 a glass. The club lounge is a nice smaller space. Perfect for relaxing with a drink, if the bar area is bu

最近因爲該地區的停電而住在這裏。由於此酒店相當新,我期待一個體面的住宿。但是,在這個新潮的年代,我們的房間不乾淨。淋浴鍋髒亂的,有污漬,底部有頭髮。洗手池裏還有明顯的污垢和頭髮,還有毛巾。我們打電話來打掃浴室(知道浴室已經賣完了,所以沒有其他房間),只是被轉給經理的語音信箱。沒有人願意拿出消毒劑或其他什麼的。除了缺乏清潔,酒店還施工得很破舊。有開關不工作,燈光閃爍,牆壁有裂縫。地板之間也沒有隔音屏障,所以我們不得不聽到人們整夜跳來跳去,我期望這地方比較便宜。有跡象表明沒有吸菸,但你能聞到電梯裏冒出來的氣味....唯一積極的是包括了熱和冷早餐,但我不會留下來或推薦這個地方給再次入住的人。總體來說,失望。

Overall, the hotel is clean and well maintained. However When we arrived to check in, our room was not ready until around 3:25 PM which was very disappointing, as we were very tired from driving long hours. During the night, the cleaning guy at the lobby was very noisy, speaking loudly on his phone speaker, while we were trying to relax and have coffee, thus we left the whole lobby for him and went to our rooms.

酒店還可以，附近有個沃爾瑪超市，價格也便宜

夜班工作人員絕對令人驚歎。帶着一隊年輕人蔘加賽艇。沒有意識到沒有多少大廳讓客人帶來食物坐下喂20個飢餓的男孩。Amli和他的團隊在那裏非常樂於助人,非常感激。從登記到酒吧服務員,我們一整晚都很友善和專業。我們的房間很乾淨,沒有問題。和走廊一樣-我們很感激。

開業於2023-12-31，相信無論您是一日遊還是深度遊，Staybridge套房底特律南菲爾德，IHG飯店都是您南菲爾德之行的不二選擇。飯店距離Troy Transit Center僅有8km。飯店位於很便捷到達L M Galleries, Inc.的地方。從飯店出發可方便前往市內的眾多著名景點，包括Shield's Restaurant Bar Pizzeria、Spago和Neil F Hertzberg, DPM。閒暇時間在飯店的大廳吧喝上一杯，必定是您休憩放鬆的好選擇。倘若您覺得飯店的餐飲服務無法滿足您的需求，附近的Nicky D's Coney Island、Nikola's Restaurant（西餐）和Chipotle Mexican Grill（墨西哥菜）不妨可以試試。飯店提供的體育和休閒設施，旨在為旅客營造多姿多彩的住宿體驗。飯店設有24小時櫃檯諮詢服務，為下榻至此的您提供最貼心的行程安排。

酒店很好，房間比我在加州住的4星還要舒服，裝修很新，各方面配套都很好，樓下就是餐廳，早餐很豐富，水果很新鮮，停車方便。

The hotel is incredibly clean all over, but I have to give a shout out to two employees that impacted my stay. I witnessed Kim de-escalate a situation with a guest in such a professional manner that it should be applauded. After operating our company business out of their meeting room, I encountered a man willing to work the night shift. His name is Raymone, he had kind eyes and a level of hospitality that should be recognized. The rooms are of good size, the beds are comfortable, and the overall experience at this hotel should be acknowledged. Thank you guys. Keep up the good work.

早餐不錯,每天都有變化的選擇。我分配的第一個房間,在泳池區上面,非常非常溫暖,牆上和窗戶上的恆溫器無法冷卻房間。我不得不在沒有幫助的情況下將所有的東西搬到另一個房間。當我要求一輛手推車協助時,剛剛提出幫助的前台辦事員說,他很匆忙,不得不盡快返回前台。當他跑回電梯時,他確實告訴我在哪裏找到一輛手推車。我在新房間裏度過了3天,但房間沒有打掃。當我向前台說了一些話時,他們告訴我我必須向他們要求這項服務。爲什麼他們有燈光,如果被忽視?酒店形狀不錯,入住時發現兩個房間都很乾淨。位置很棒。離我參觀的生意很近。