One of the best places I visited around the world , very nice staff , excellent hospitality, best service ever and the pool is of the land marks across Lebanon.. Location is perfect and near to down town and most restaurants, staff is very helpful
I chose this hotel as a Diamond member of Wyndham for my very first trip to Beirut, and I must admit it was the perfect decision. The staff truly know how to look after their guests. Thanks to Stephanie from the reservation team, I was upgraded to a junior suite with a spectacular view of the Beirut Corniche. The room service and housekeeping teams attended to my every request with genuine care and enthusiasm. The breakfast was superb, with a special mention for the Lebanese omelet. I only wish I could have stayed a bit longer.
This definitely is not a 5-star hotel, and well below the standards one would expect of a luxury hotel. The hotel is in need of refurbishment - the lifts are tiny (and shudder), and the rooms - whilst reasonably sized - are worn, with stains on the carpet and the upholstery. The bathrooms are small and poky, with dated fixtures. About the only thing that made it upscale were the Lanvin toiletries. There's not even a coffee machine in the room - only instant coffee is available. During the four nights I stayed, I was offered a turndown service only once (the other 3 nights I was out, so I don't know why they didn't just come in and do the turndown?). So the rooms are very much of a low grade. The pool and gym are in the basement. The gym is small, with very dated machines - neither the treadmill nor the elliptical machine worked at all. The cleaning staff were friendly. I never saw the front desk staff except upon arrival and departure, as they are hidden by a big pillar and work behind a plastic screen - it's not friendly or inviting. The security guard was mostly hunched over his mobile phone. So you feel quite ignored as you come and go. The location, however, is great - so close to lots of lovely bars and restaurants, and in a really lovely part of town. All in all, a disappointing Sofitel experience - far more in line with staying in a Ibis. Very expensive for what I got. I wouldn't stay again. And as for all of the other 5 star reviews...you will note that they're all by one- or two-time contributors, so I really question the authenticity. When you find a reviewer who has more than two reviews to their name, you'll see they also gave the Sofitel a low grade.
I had a workshop with one night stay. It was very satisfying, and the bed was very comfortable and clean. The staff was so friendly, all of them with no exception. Nader at the reception was so polite and cooperative. It’s one of my favorite hotels in Beirut ❤️