布多克維恩飯店

Absolutely loved our stay here! The location is perfect—right by the river and close to beautiful gardens and stunning views. We were pleasantly surprised by the restaurant; the food was incredibly delicious and way beyond our expectations, especially for the price. It felt like a fancy dining experience without the hefty bill. We had requested a non-carpeted room, and were so happy they accommodated it. The view from our window was just gorgeous. Everything about the place was peaceful, and the facilities were top-notch—jacuzzi, warm indoor pool, saunas, and even options to try golf or tennis. Overall, such a great experience for the price. We both left feeling relaxed and grateful. Thank you!

Our first visit in February was a bit of a disaster. We were told we could arrive from midday onwards to use the facilities so arrived at 2pm planning to have a swim and use the hot tub. However on arrival we found all this to be closed, had we known that we would have rescheduled the date. The pre booked meal wasn't great and the dining experience was very underwhelming. After a disappointing visit we emailed the team to say we were less than impressed and they offered us a complimentary stay which we booked for April. What can I say?! It was a much more successful visit. We had a lovely swim, used the hot tub and the sauna. We chose not to eat in the hotel but took a walk through the beautiful gardens and on to the pub. The rooms here are lovely, the staff are mostly friendly and helpful with the exception of a couple of young ones in the dining room. We enjoyed sitting in the lounge playing cards. The pool was a tad chilly. We did use the spa treatments on our first visit and they were all amazing.

I found this superb hotel on Trip Advisor. I had booked for 4 nights and was fortunate to be upgraded to a Signature room, with a wonderful view of the golf course and grounds. The room is very spacious with a 6ft bed, beautiful linen and covers. Comfy bed and pillows. Wonderful thick curtains. The sparkling clean bathroom and separate toilet were newly fitted and spotlessly clean. Lots of white fluffy towels and 2 bathrobes/slippers. There were beautiful Elemis products to use. Large selection of tea and coffee supplied in the room. It was special to be able to swim in the stunning pool, every morning, mostly on my own, followed by a sauna or foamy hot tub outside in the Autumn sunshine.

I stayed overnight as a solo guest on a weekend. I felt completely safe whilst at the hotel at all times. I opted to have room service in my room as I wanted some peace and quiet! I did have to go to reception to find out what menu I could choose from but they were helpful and took my order whilst i was there. The food was absolutely delicious, one of the best meals I had ever eaten. I will say however that the portion sizes were small and I was pretty much hungry the entire duration of my stay. The room was spacious and relatively clean. The bathroom was modern and light. I was really impressed by the fact the hotel room was actually warm as I usually find them to be cold upon entry. The hotel was extremely quiet at night and I enjoyed looking over the golf course as the sun set. The breakfast menu was quite limited in my opinion. It was basically cereal, yoghurt, croissants and hot cooked breakfast, which again was nothing extensive. I asked for a plate of bacon, tomatoes, sausage and potatoes and literally recieved a plate of one of each item.. But it was all cooked thoroughly and again was very tasty and well seasoned. Although I didn't ask for much during my stay, I got the impression that nothing was too much to ask for and every staff member I came across were polite and pleasant.

Dirty disgusting unhygienic Spa!!! No sun loungers for booked spa days! Had to wait to get one! Not enough cushions for sun loungers and the ones we could find available were dirty, moldy and damaged! Grate around hot tub broken and dangerous! I made staff aware on a previous visit, no repairs had taken place, yet hot tub still in Use! Dirty, moldy, smelly carpet surrounding the pool!!!!!! Dirty, rusty doors and windows! Dirty sauna ! Pool water green tinged! Pool stairs unsteady! Impossible to relax in this spa !! Manager uninterested!! Spa receptionist‘Tasha’ helpful and professional , only staff member that was! My advice avoid this spa at all costs!!!

I really do hope they pay their staff well as they were the only reason I wasn’t furious at spending over £300 to stay at a tired, unclean and outdated hotel. The staff here were second to none, and we could not have asked for more from them. They’re an absolute credit to the hotel and I hope they get most of the fee, seeing as the money clearly isn’t being spent on updating the hotel facilities. The rooms have not been updated in many many many years, there’s one very small television which is connected via Ariel so don’t expect to be able to watch anything other than a few grainy channels. The decor, fittings and appliances are dusty and from the 80s. The bathroom in the room was grotty so I could barely have a shower without touching old limescaly fittings. But worst of all, the swimming pool area is vile. It’s carpeted, severely unhygienic and the pool doesn’t look like it’s been cleaned since the 90s with black dirt all through the grouted tiles. The carpet around the pool is mouldy and wet leading to the hot tub (which has broken pieces of plastic all around it so I only imagine a very cheap type model as they said in other reviews it’s been updated?). If I was staying in one of the updated rooms (as there seem to be some based on the hotels other reviews, I would be furious to pay and find that “spa” awaiting me”. The gardeners however obviously do a very good job and the reception staff and waiting staff were very very attentive. They can’t help the poor facilities. There was not a clean plate in sight for breakfast, the plastic cabinets and containers are obviously not regularly cleaned so everything just needs a good scrub. The food however was ok. Would not recommend at all.