奧奇德飯店

Reserva realizada por booking, del día 10 al 11 de septiembre, llegamos y la calefacción estaba apagada. Solicitamos que se enciendese. Y por dos veces, nos dijeron que esperasemos a que se calentase. Mas de una hora esperando en la habitación con el abrigo puesto y la calefacción no arrancaba. Así que decidimos buscar otro hotel, ya que estábamos a ocho grados y no podíamos dormir sin calefacción. Se lo comentamos al chico que nos atendió, que la verdad muy amable, y nos dijo que la solución eran unos radiadores portátiles. Eso no era lo que habíamos contratado, así que decidimos irnos. Nos dijeron que solicitásemos el reembolso por booking, y así hicimos. Para nuestra sorpresa, no han contestado, así que booking no nos ha podido devolver el dinero. Al final pagamos dos habitaciones y 60 km que tuvimos que hacernos con el coche. Esta no es forma de cuidar a un cliente, si ofreces un servicio y luego, se estropea o por el motivo que sea no lo tienes, eres consecuente y devuelves el dinero.

Dreadful! The room was scruffy, noisy, & cold. There was no thought given to comfort. No mirror, small bed, no bedside table or lamp on one side. The towels were small and ragged. Couldn’t wait to leave & won’t return! We were in an annexe which was really scruffy & worn out, and security wasn’t too clever either. When we checked out on Sunday morning, the main hotel was locked up and we struggled to drop the keys off!

Stayed overnight with friends as had a race in Falkirk the next day. Check in was quick, staff were friendly and showed us to our rooms, even carried a bag. The rooms are basic but clean, tv, mini fridge and toiletries. We had dinner in the hotel which was lovely and they do a great deal for residents, £15 for a main with an alcoholic drink. Location is perfect and there is minimal car parking at hotel.

Had an overnight stay and can't fault it staff friendly and welcoming room perfect and I'm not a fan of coors lager but the coors i got was absolutely perfect room was very clean with a wee fridge with juice and water also nice a warm comfy bed 👍👍👍

Pillows, bed and towels were soft which is a good as it got for me. Because the room, the size of the Beds, Shower, Lighting, Heating, Decoration, Room amenities Were all very poor not to mention the lack of information regarding the demolition works opposite that starts at 7am! Definitely not worth £80pppn I would not recommend or be staying here again on my next visit to Falkirk.

This is a comfortable, if somewhat basic hotel located only a few minutes walk from the station. Staff were very friendly and my room was clean, although a little dated. My evening meal was very good value although breakfast wasn’t available.