埃爾特城堡飯店

My boyfriend booked this place as it was nearby Edinburgh Airport and also on our way home (I was after long flight). Castle looks impressive when you drive in, at hotel we checked in (staff were nice and friendly) and headed to the room. When I walked in to the room it was obvious it needs to be updated, all furnitures old and just looking tired, tv with little screen. I was glad that I had flip flops from my travel with me as I wouldn't walk on that carpet with bare feet/socks. Carpet definitely needs to be replaced, likewise in all hotel (lift in bad state too). The most disturbing was mould in a bathroom, I can't understand how you can offer a room in such a state, we are in XXI century in high developed country...? there should be some inspection for that hotel definitely. Mould on tiles, shower head, around bath was just disgusting. Very patchy wifi - I had to stand/sit in certain places to get it, I didn't have any wifi while I was laying in bed. Also the last thing was there is literally no insulation/soundproof as we could hear even conversation which next room had..not raised voices, just usual conversation. I don't eat greasy breakfast, so there was no really alternative for me. Only some cornflakes and little pastry and little jams. No cheese, ham, lettuce, fresh veg. Disappointing. On good side I had nice dinner and staff apologized when I said about mould in bathroom (doesn't really do anything, room should be renovated in a first place).

we came here because of a trip to Falkirk and boness. breakfast was good and the staff were really nice. the pool was the best part of the whole experience the staff always gave us towels after our swim the sauna and steam room were really nice too. anyway the room was reasonable it was clean but the bath had a couple of scrapes along the bottom so they paint had chipped away and the bed sheet had a rip in it otherwise clean and pretty nice

Overnight with a friend on the 13th of February, have tried to resolved this issue via email with Joanna but due to no response I’m leaving a review, in hope others read and avoid the hotel! - when we first arrived my friend asked for a skinny latte and the young member of staff behind the bar made a rude facial expression at my friend and said “what’s the difference?” She then went to find out if they had any whole milk alternatives, then returned to say they had none. We were under the impression that a skinny latte was just a standard coffee order. - we then had our afternoon tea which was part of our spa package - there were items missing (halloumi fries) and no alternatives were offered. - we were then made late to our spa appointment as it took two young members of staff 25 minutes to wrap our scones in some tin foil. - when we were in for our afternoon tea it was clear to us that staff were untrained, as a young member of staff was very overwhelmed and shaking when an older member of staff asked him to seat a couple. The couple then had to seat themselves and get their own menus. - After our spa treatments we went to use the pool, but we were put off as there was a dog wandering around the changing rooms and this just seemed very unhygienic. - We then had booked the grill room for 7:30pm, however when we arrived we were told our booth wasn’t ready yet and to come back later. We came back around 20 minutes later and they had given our booth away, which meant we had to wait even longer to be seated. - we ordered cocktails at the bar, and the only member of staff behind the bar told us that he was not trained to make cocktails and we would have to wait. This shocked us, as cocktails were on the drinks menu, and it was such a busy evening. We then had to wait over 20 minutes for an espresso martini and a French martini. - The main course, braised ox cheek, was lovely but finished in around 2 mouthfuls. Definitely gave us wedding food vibes - not something we would expect to pay £18.50 for. - As we were still hungry we ordered a cheeseboard which took 40 minutes to arrive. - This morning, we went for breakfast at 9:30am and lots of items were missing (butter, potato scones, ketchup) and we were told they had none to put out as breakfast was almost done. - we then decided we’d have some cereal as breakfast didn’t really satisfy us, however, members of staff had taken that away around 9:50am (10 minutes before breakfast is supposed to end) - The room was not worth the price we were charged, completely outdated and in need of a refurb. We upgraded to a junior suite and I found it to be one of the worst hotel rooms I’ve ever stayed in. If we hadn’t had a drink at the bar before checking in, we would have checked straight back out and drove home. We are both teachers and feel we were falsely advertised on both our spa package and overnight stay. It did not meet what we were promised, and we have only been offered a £30 spa treatment in ret

We have just stayed overnight at Airth Castle to be part of our friends wedding celebration. We were a bit nervous based on some of the recent reviews but we needn’t have been as we had such a wonderful time from start to finish. The Wedding in the castle itself was magnificent - a great backdrop for such an important day. The reception was held in the main hotel function suite and again it was magnificently decorated. Every single staff member from the start to finish of our visit was fantastic, friendly, welcoming and proficient. Sure the rooms are a wee bit tired but they are entirely functional - clean, spacious and lots of hot water from the excellent shower. Breakfast was really nice and good quality ingredients. Thanks to all the staff for our highly enjoyable overnight stay ( especially the lovely barmaid who went about half a mile to the store cupboard to get him some apple juice 🙂 )

Absolutely terrible experience. Room standard was disgraceful, radiator in the room made so much noise it kept me awake the full night long. Room was dirty, tired and certainly not 4*. Very disappointed and I won't be back.

This was my first time at Airth but my friends has stayed many times. On arrival checkin was quick and staff friendly and welcoming. Sadly, our first room was very dated, mouldy and damp and it was not clean. I went to reception and explained our disappointment and they were quick to move us room. Room 2 we had an issue too with the window. It was off the rails and hinges and we were unable to close it. It made room cold and unsafe. Staff came to the room to try and fix window but it was not possible so yet again we moved room. The third and final room was also dated but clean and comfortable. We used the spa facilities which were really nice. We enjoyed a swim, steam room etc and could not fault this area of the hotel. Dinner was included in our packing and it was beautiful. The restaurant is modern and nice, lovely menu to choose from, food was excellent quality, beautifully presented and adequate portions. We had q cocktail each and they were brilliant. Breakfast was also good (buffet style until 10am). All in all we enjoyed our girls birthday treat away once we were finally settled in our room. Staff are all friendly and communal areas are clean. Would I rush back to Airth or recommend, sadly I would not. Hopefully in time the hotel rooms will be renovated and modernised and I would return then.