Our stay at the Fraser Island resort was disappointing, despite the island’s beauty. The reservation and check-in processes were adequate, but accommodations were substandard, with outdated beds, missing amenities like microwaves, and poor cleanliness. Staff appeared stressed, with inconsistent service, empty breakfast stations, and inadequate bar skills. Pricing was exorbitantly high, far exceeding expectations, with non-functional facilities like rusted air pumps. The resort fell short of expected standards, requiring significant updates and staff training. We would not return or recommend it, as the experience did not justify the premium costs.
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