舒適套房飯店(Comfort Suites)

Muy buen servicio,EXCELENTE !!!

I have stayed here before and had a very pleasant stay. However - this time was different. My room, specifically the bathroom, was dirty. Within 5 minutes of arriving I killed 3 roaches, one of which was in the refrigerator. In the bathroom there was dirt piled up behind the toilet and door, someone who previously stayed there had left their nose ring under the sink in plain sight, hair in the shower, urine behind the lid of the toilet, and something grimy on the sink faucet. In the living room area, there was no way it had been vacuumed because there were small pieces of paper and string (I’m guessing) still on the floor. I’m not one who likes to complain, so I decided to just deal with it. On the upside, the staff is very kind and helpful. Location is great. Grounds are kept up nicely.

I will say the staff was kind and accommodating but the room smelled, the sheets were worn and we had to request new and I killed a roach in the bathroom. i know that when you see one there are hundreds hiding

Property is dated. Ceiling had paint peeling off and property needs an upgrade. Overall I was satisfied because of the price. One major annoyance was only one luggage cart. Most places have several. Someone just kept the single cart so we had to carry all our stuff to the room. The staff was good.

Everything was perfect and our room was amazing.. Only reason I couldn't give it Five Stars is the employees and guests stand right outside the front door smoking..

The hotel was clean and there were no obvious issues but as night fell we realised there was no light in the bathroom, the sink faucet wasn’t attached to the stone and the 8am knock from housekeeping was so frustrating. We were in town on vacation and wanted to do in. When we went for vacation the cleaning lady asked us when we would be checking out. She knocked again at 10 and said she was only waiting on us! We left at 10:30 even though we had till 11am. We felt so unwelcome and that we were a burden. On the desk I brought these complaints up. There was no business cards or ways to make a complaint so the manager was called on the phone. He didn’t respond even one word. I was willing to make the complaint in person and not online but he responded nothing and offered no apology or explanation. Very, very unprofessional.

Quick and efficient check-in, spacious and clean room. No complaints, would stay there again.

The stay was just par. The hotel is neglecting upkeep and cleanliness.The shower/tub was dirty and had mold around the tub and shower wall. TV clarity was poor. It would not be the place we would stay for an extended length of time.

Very clean and nice room, the best we’ve had in a hotel so far on this trip. Front desk lady could not have been nicer. Very quiet also, that counts big time for us. Would very much want to stay here again!