埃斯特雷莫斯Patine附近住宿

Excelente room, service and breakfast. Very nice and friendly staff.

Excelentes qualidade preço , funcionários muito prestaveis e um excelente atendimento

A beautiful bulding, a splendid location with a calm and tranquil entourage. But: The hotel it’s not prepared for high season, food took ages, to be served, and almost everyday there was something missing on breakfast, due to sold out reasons. The worst FBM they choose to manage this hotel. If the restaurant it’s sold out for dinner, you will not have any chance to get food until 22:30, and the menu at that hour it’s resumed to 3 different types of toasts, that happen to me and my family. We arrive at 20:30 and we where starving, and they refuse to serve food until 22:30, after a bit of reclamation different food from a snack menu was offered. On one of the busiest days in the hotel, the pool bar was closed. It was bank holiday, and the hotel was full. It was a mess to get some food. The rooms are clean, and they are in old monastery rooms. Ours was a mess. We asked for two complementary beds, the most discomfortable ever seen. The room door did not work at all, at front desk they told us, they were expecting a new one. The door didn’t close unless with a key, We asked for an extra key, something normal for 4PAX in the same room, it did work, but only to open not to close from the inside. The bath room with beautiful local marble from the region, it was impossible to take a shower with get a bump in the head, resulting from the falling of the shower from its wall holder. They fixed it by reducing the water pressure, but from that moment on, it was impossible to regulate the water temperature. The cleaning team never left the enough toilet paper, almost every day we need to call for more. Finally the extra beds that I payed for my kids were with a thin mattress and a falling apart estruture with springs getting loose, and a sofa bed also falling apart, that we need to fix every day. One day we arrived lately and found the room door completely open, some one from the cleaning staff, left the door open after cleaning the room, lucky nothing was missing. At the end as compensation they offer a day of one extra bed, around 2,5% discount. The personal at the front desk were always very friendly, collaborative and sympathetic with us and all the events, that happen with us during the stay. It’s not enough being beautiful wen you’re are not efficient or even haven’t the conditions to receive your guests in conformity with the price you demand.

Lovely old hotel that we found ourselves getting lost in.We ate as a large group of cyclists in the restaurant and all really enjoyed our meals.Pool environment was very relaxing Only slightly negative comment was shower water not very hot.

這是維拉維科薩一家美妙而獨特的酒店。酒店老闆還擁有該地區衆多大理石採石場之一,並在酒店的裝飾中廣泛使用葡萄牙大理石以及其他國家的大理石。我們的房間是阿拉比套房,這是我們住過的最大,最豪華的套房之一。每日客房清潔徹底和高效,我們的牀非常舒適。每天的早餐都有很多不同的菜餚,包括典型的歐洲早餐食品,以及糕點,雞蛋和香腸。酒店和用餐區的服務周到而專業。其中一個問題是葡萄牙的獨特之處,因爲我從來沒有遇到過,那就是每天早上免費提供一個 Nespresso 咖啡豆,每個額外的豆每個2歐元。我住過的每家酒店都提供免費的室內咖啡。但是,在宏偉的計劃中,這是輕微的煩惱,因爲咖啡在用餐區很豐富,包括早餐。