埃爾訥古勒姆MyHome by Saint-Gobain kochi附近住宿

The check-in experience with one of the staff members called as Mr.Jinu was extremely unpleasant. He asked whether I wanted to do advance or full payment to which I replied that I would prefer doing that during checkout as I would order food and other services and would pay combined for that. And the same is followed by many other hotels including 4 star hotels in the city. Even though this was a corporate booking done via Yatra for business, the staff person didn't know that and was asking for amount higher than what was mentioned on the tax invoice hotel voucher. He had to call another staff to recheck the amount and finally admitted that the amount on the hotel voucher with me was correct. After this the staff person suddenly changed and insisted that I pay the full payment only. The treatment I received was as if I would run away without payment. He kept on repeating - ”it's hotel rule”. Upon asking where the hotel rule is written or documented in your hotel policy, he had no answer and suddenly insisted that I cancel the booking. I was appalled at this kind of behaviour and treatment by a staff who works in a hospitality industry who treats customer in a hostile manner. Please do your research about the rules here. If anything is declared as a ”rule” or a policy, do ask for proof of its document. When I insisted on calling the manager, the manager said I could do payment in parts which was fine. But staff people treating people like theives is NOT OKAY. If hotel people are reading this review, kindly check the recording of the camera at your reception. Treating people like thieves when you are in hospitality industry is not at all okay. Hotel people should really pay attention to the reviews on Google page regarding treatment by staff. The lowest rating for this hotel have been mostly given for staff behaviour. They should train the staff to be more professional.

早餐不錯，喜歡吃這個餅，葡萄也好吃

It was a decent stay at a decent price in a prime location. Rooms were clean and spacious too. Overall a good and smooth experience

Spacious, & clean room, hygienically well maintained toilet, courteous & helpful staff with pleasing manners. But complimentary breakfast was a little bit late to be served. Only by 8 am. If it could be served by 7 am that would have been better appreciated by customers like me who wanted to leave at least before 7. 30 am for work. Another solution would be to fix room tariff with no breakfast included option also.

我和我的朋友在那裏住了2晚,當時我們在卡爾高爾夫俱樂部參加高爾夫錦標賽。酒店最好的部分是,離機場和高爾夫球場只有5分鐘的路程。如果您計劃與朋友或家人一起入住,這是一個很好的地方,只是睡覺,但房間更像一個帶客廳和獨立牀位的公寓。推薦給那些尋找預算住宿的人和爲您的行李提供大空間的家庭。

Noah sky suites Nestled near the airport, rooftop its serene ambiance and beautifully designed spaces. Guests are consistently impressed by the hotel The commendable service, with staff going the extra mile, and the array of amenities, including a variety of exceptional food options, Staff It was such a great experience... Very cooperative and helpful staff ... specially thankful to Ms Shilpa... provide us great hospitality... recommended to alI….

Close to COK airport, clean, wide, sufficient goods and complementary drink/snack. I really appreciated the warm showers available at the hotel; it added a nice touch to my stay. I got a free upgrade and that also made me very positive feeling.

Hornbill camp provides a fantastic ”glamping” experience on the banks of the Periyar river. The setting is truly stunning and makes up for some of the shortcomings of the resort. The food is average by South Indian resort standards, but at least the tea and coffee were very good. There is basically no WiFi (or very very slow) and no alcohol is served here due to local laws. The tents are a highlight though, with comfortable beds, (good) aircon and a fan, and a decent bathroom. The staff are very friendly and helpful and made us feel very welcome. Overall Hornbill provides a good base from where to explore the surrounding areas and attractions.