皇后夜總會飯店

Hotel is run down and there are no words to describe how ignorant the receptionist is. Shouted down the phone, kept speaking me over me and then hung. Booked a night for my sister through Lidl breaks. The amount due on arrival was €105. Receptionist charged €125. Breakfast was included and receptionist told my sister that the hotel does not include breakfast in their bookings. For a quiet life my sister did not argue and did not have breakfast. I contacted the hotel and politely informed the receptionist that the hotel made an error and asked for the €20 that was over charged and the cost of the breakfast which was paid for and not provided to be refunded. The receptionist refused to take any responsibility, no apology, shouted down the phone and told me that the hotel would not refund the money. I was in shock. I asked for the manager and apparently this’ll hotel does not have a manager and she claimed she was in charge. I have never in my life experienced the disrespect and down right ignorance from someone working in hospitality. It is clear that the hotel over charged and the decent thing is to apologise and refund the money. Hotel itself is run down and coupled with been overcharged and verbally abused by the staff I would recommend staying anywhere but here.

Went in for lunch with friends while visiting the area. Was not overly busy when we arrived we sat ordered and was nothing out of the ordinary staff service was average nothing spectacular. Food was good well presented and average priced. Atmosphere was not completely relaxed but not overly busy just so so.

I advise you not to set foot in that hotel.The worst people in the world work there. I made the reservation for my group leader , the hotel told me that she had to have a credit card to secure the deposit at no time did they tell me that it had to be the physical card, my group leader arrived at 1 in the morning, the flight was very late They asked her for the card and she took it out on her cell phone, they told her that it was not worth it, they have a data phone that has to be from the last century, my monitor offered the deposit in cash and they told her no, it had to be with a card , and since she didn't have a card she had to go out into the street. It was 1:30 in the morning, the street was full of drunks, all the hotels were full, and the reservation had been made correctly. And she has a credit card. One of her workers, "very nice," gave him her phone number and told her that if he didn't find anyplace to stay he would let her sleep in his car. What good people!! in a car!! He has no shame! They called other hotels and knew that there were no rooms anywhere and they would not let her stay in the hotel having the room she had reserved. What kind of people allow a 25 year old girl to stay on the street with no place to sleep? With the travel bag..., What kind of people offer her car to sleep? Are we crazy or what's wrong? They are the worst people in the world, without scruples. I have no words to describe that type of people, what disgusting behavior!!!

這是一家非常舒適且新裝修的飯店。不是很豪華，但絕對不錯。工作人員真的非常優秀，服務也非常好。然而，我不得不說，被要求支付押金，然後在我退還押金之前有人檢查我的房間，讓我站了五分鐘，這是一種巨大的侮辱。另外，我住在那裡的音樂家同事也經歷過。我們屬於年齡較大的群體，住在全國很多地方。我們從未經歷過這種極度錯誤、選擇錯誤的政策。管理層絕對應該考慮這個問題並確保客人受到尊重。應該有一種直覺來判斷誰是值得尊敬的，誰是不值得尊敬的！這會讓我質疑再次住在那裡。遺憾的是，因為這是一家非常簡單且完美的飯店。

我真的很想喜歡這家酒店（鑑於其悠久的歷史）。但現實是它的維護和更新很差。這裡沒有什麼“古怪”的地方（除了我們非常喜歡的酒吧）。還需要注意的是，他們的迪斯可舞廳一直營業到凌晨 1:00 之後。考慮到這棟建築的年代久遠，沒有隔音設施，所以我們最終只能在不斷的噪音中入睡。網站上還說有停車位。這是一個公共停車場，如果您在第二天早上 9:30 之前沒有出去，就有可能被罰單。總之，考慮到我們支付的價格，如果我們知道這些信息，我們會住在其他地方。

哇，這個地方讓FAULTY TOWERS 看起來像一家五星級酒店，從抵達到離開，這是一個完整的提示。一對60 多歲的夫婦會毀壞房間一樣，但是之後經過一番研究，我們意識到週六晚上會有一家夜總會，沒問題，我們聯繫了皇后酒店，被告知不能保證一個安靜的夜晚，但我們會被安排在三樓，在那裡我們有更好的安靜機會，很棒，所以關閉我們安排在下一個週末度過我們可愛的四天假期，遠離瘋狂，因為我過去出差時曾在這家酒店住過很多次，我向我的妻子解釋了它是多麼中心，工作人員是多麼可愛，時代是如何變化的到達後，我把我的妻子帶著行李放在門口，然後把車停在馬路對面的公共停車場，所以主街道上有兩個前門，我告訴我的妻子去角落的門，接待處只是在裡面，另一扇門通往餐廳/酒吧區，但由於當時正在下雨，而且她患有嚴重的關節炎，她拖著行李穿過餐廳後選擇了第一扇門，現在是一家自助餐廳，她被指示接待處位於一樓（沒問題）所以在停車場付了9 歐元後，我到達了，被告知可以去一樓，在那裡我受到了可愛/樂於助人的露西的歡迎，她告訴我我的妻子已經支付了我們3 晚的全額費用並且在101 號房間很棒，我走進迷宮般的坡道，打開門，就像六十年代的東西一樣，找到了迎接我的房間，我只能形容為一台冰箱，窗戶可以看到牆壁的美妙景色，然後我回到接待處看看如果可以對房間裡的暖氣採取任何措施，我被告知暖氣是有定時器的，但露西會看看她能做些什麼來提前一點打開它。外套還穿著，我們決定早點晚餐可能是最好的選擇，因為在其他地方吃了一頓美味的晚餐後，外面肯定比冰箱裡暖和，我可以補充一下，我們回到冰箱，地板下有迪斯科舞廳迎接我們，我們再次與我們可愛的露西交談過，她在那裡同意了，然後把我們搬到了原來預訂的三樓哇，我們以為我們已經搬到了另一家酒店，很棒的房間，有3 個大窗戶，可以俯瞰主要街道，很棒，我們在這裡淘到了金子，所以在通常穿上好裝備之後，我們出發去隔壁尋找娛樂遊輪也屬於我們遇到的酒店，可愛的特蕾莎解釋了她的罪孽，她在那裡工作了40 年，告訴我們樂隊將於10.30 開始，但在那之前街上會有一些好聽的音樂，如果我們想要的話，我們喝了一杯酒，聽從特蕾莎的建議，我們大約10.45 點回到克魯西斯，度過了一個美妙的夜晚，美妙的音樂和友好的人群，兩個年輕人接替了特蕾莎，我們與其中一個聊天，並解釋說我們下午1 點左右住在隔壁