Verified traveler
2022 年 7 月 28 日
The service at this location is poor. The hotel was not busy but we were not allowed to change our room despite a willingness to pay. The rooms were available on the hotel website but the lady at the front desk couldn’t be bothered. The soap and body wash dispensers in our room we’re empty. When we asked for soap, the front desk said “I’ll see if I can find any”. She showed up with a gallon of shampoo which we had to pour into a cup. No apology for the inconvenience, nothing. The water in the hotel is so overly soft you can’t rinse the soap from your body. Worst of all, the building had to have been constructed improperly because you can easily hear your neighbors, the people walking above your room and those in the hall.
翻譯