代頓北萬豪萬怡飯店(Courtyard Dayton North)

My Disabled mother and her friend had a terrible experience. My mother was in tears! They only stayed for one night, and was charged for the full 3 nights. 2nd, she paid for two queen beds and only had one. 3rd, the room was damp and musty. 4th the room had the remains of dead bed bugs and bed bug poop that was left uncleaned. At least they were told that they were dead. Staff was very rude and mean, both upon arrival and when asked about the bed bugs. Her friend felt he was trying to gas light them. Either way, even if the mess was from a past infestation, shouldn't it have been cleaned?

This property has not been updated from the outside like seen in the pictures on Google. It is the old style and needs a lot of building updates. The inside has been remodeled like the images but overall the wear and tear of the building's age is apparent throughout. Staff was friendly and there is a pay breakfast/coffee option available.

USB ports for recharging devices did not work. It took a very long time for hot water to get to our room. We made reservations for 5 people, but the desk lady would only give us 2 towels. No channel guide in the room. The breakfast lady was excellent, as well as the food preparation and presentation. She was very helpful.

Bad smell in the room, we was told it’s Ohio water and in the pipes. There was hair in the shower and sink. Hair on the bed. My wife took all the linen off and went and washed it since they didn’t want to give us new sheets.

It was an ok property. Not real new or clean in the halls. My room smelled like smoke and she helped me change rooms, but I was so tired, it was just one more issue that day.

en las mañanas de las 2 noches que me hospede , la persona a cargo de losndesayunos fue muy grosera y no nos atendio , simplemente o quizo darnos desayunos apesar que estabamos dentro del horario de servicio. muy decepcionado. No lo recomiendo. In the mornings of the 2 nights that I stayed, the person in charge of the breakfasts was very rude and did not attend to us, simply or wanted to give us breakfasts even though we were within service hours. very disappointed. I do not recommend it

They didn’t let me check in saying I canceled and I told them I didn’t. Then I asked if I just purchased a room outright they said they were sold out. Left me and my 10 year old daughter stranded sleeping in the truck for the night.

It’s was a nigh**are from the minute we got in and until we have left. We couldn’t even take a shower in this room not to mention everything else. It’s was our worst hotel stay in 25 years

Terrible stay. Worst hotel visit I've ever had. Very misleading website